VP of Marketing

• Jun 2023 - Present

IT Dispatch

• Aug 2022 - Present

- Field incoming requests via phone calls or email submissions from clients and input into ConnectWise CRM. - Planned and organized team-building events and company gatherings. - Maintain a record of all open support tickets with technicians and clients to ensure all are completed in a timely manner and correctly documented for billing. - Assisted in managing the social media representation of the company. - Receive and log all procurement items for customer use. - Field incoming requests via phone calls or email submissions from clients and input into ConnectWise CRM. - Planned and organized team-building events and company gatherings. - Maintain a record of all open support tickets with technicians and clients to ensure all are completed in a timely manner and correctly documented for billing. - Assisted in managing the social media representation of the company. - Receive and log all procurement items for customer use.

Intern

• May 2022 - Jan 2023

Food Service Worker

• Oct 2020 - Jul 2022

As a team member I handled serving in-person and online orders. This included working with customers, understanding the point of sale interface, and learning all items on the menu and their nutritional benefits. I worked opening and closing shifts alone usually and kept the shop running smoothly. As a team member I handled serving in-person and online orders. This included working with customers, understanding the point of sale interface, and learning all items on the menu and their nutritional benefits. I worked opening and closing shifts alone usually and kept the shop running smoothly.

Real Estate Intern

• Sep 2021 - Dec 2021