Lily Couch
Shift Lead at The Charmery- Claim this Profile
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English Native or bilingual proficiency
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French Elementary proficiency
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American Sign Language Elementary proficiency
Topline Score
Bio
Credentials
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Microsoft Office Specialist: Excel Associate (Office 2019)
MicrosoftOct, 2023- Oct, 2024
Experience
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The Charmery
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United States
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Food and Beverage Manufacturing
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1 - 100 Employee
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Shift Lead
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Aug 2020 - Present
• Supervised staff throughout shifts, reconciled the register at closing, and completed shift reports for managers • Participated in monthly management meetings • Ran trial shifts for prospective employees and wrote extensive reports on their performance • Created a positive and hospitable experience for customers • Supervised staff throughout shifts, reconciled the register at closing, and completed shift reports for managers • Participated in monthly management meetings • Ran trial shifts for prospective employees and wrote extensive reports on their performance • Created a positive and hospitable experience for customers
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Tennis Instructor
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Jun 2020 - Aug 2022
• Ensured a safe, healthy, and fun experience for all campers during the COVID-19 pandemic • Provided basic introductory tennis instruction to up to 15 campers aged four to nine each week • Ensured a safe, healthy, and fun experience for all campers during the COVID-19 pandemic • Provided basic introductory tennis instruction to up to 15 campers aged four to nine each week
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Education
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2022 - 2026
Elon University - Martha and Spencer Love School of Business
B.S and M.S, Business Analytics -
2016 - 2022
Baltimore Polytechnic Institute
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Cornell University
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