Lily Ling
Recruitment Manager at Endeavour Search Limited- Claim this Profile
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English Full professional proficiency
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Cantonese Native or bilingual proficiency
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Mandarin Native or bilingual proficiency
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Shanghainese Native or bilingual proficiency
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French Elementary proficiency
Topline Score
Bio
Mike Bailey
I would strongly recommend Lily. We've known each other for several years and while she was still working in Conrad (the hotel industry) Hotel in Hong Kong. From the beginning, she consistently demonstrated her professionalism in hospitality. I found Lily to be a talented team member/student, she is a fast learner and willing to explore something new as always. I had the opportunity to witness her successful transition from hotel management to being a professional IT Talent Acquisition. This was especially difficult as it occurred during the global economic recession. Lily approached me about a CEO / VP staffing project and was outstanding with her follow-up. She has good management skills. She is not afraid of conflict and deals with problems directly. I have been really impressed by her ability to work under pressure when it comes to the recruitment role and her delivery of high-quality work. In general, she is a good team player, good at giving and taking criticism, structured, creative, and with good analytical skills.
LinkedIn User
Lily has a true passion for hotel industry. As an hotels lover she devote herself yo bring an amazing experience to all guests staying at her property. She is dynamic, kind, warm and you can feel service is running in her veins and vibrate in each of her heartbeat. She would be a great asset in any company
Mike Bailey
I would strongly recommend Lily. We've known each other for several years and while she was still working in Conrad (the hotel industry) Hotel in Hong Kong. From the beginning, she consistently demonstrated her professionalism in hospitality. I found Lily to be a talented team member/student, she is a fast learner and willing to explore something new as always. I had the opportunity to witness her successful transition from hotel management to being a professional IT Talent Acquisition. This was especially difficult as it occurred during the global economic recession. Lily approached me about a CEO / VP staffing project and was outstanding with her follow-up. She has good management skills. She is not afraid of conflict and deals with problems directly. I have been really impressed by her ability to work under pressure when it comes to the recruitment role and her delivery of high-quality work. In general, she is a good team player, good at giving and taking criticism, structured, creative, and with good analytical skills.
LinkedIn User
Lily has a true passion for hotel industry. As an hotels lover she devote herself yo bring an amazing experience to all guests staying at her property. She is dynamic, kind, warm and you can feel service is running in her veins and vibrate in each of her heartbeat. She would be a great asset in any company
Mike Bailey
I would strongly recommend Lily. We've known each other for several years and while she was still working in Conrad (the hotel industry) Hotel in Hong Kong. From the beginning, she consistently demonstrated her professionalism in hospitality. I found Lily to be a talented team member/student, she is a fast learner and willing to explore something new as always. I had the opportunity to witness her successful transition from hotel management to being a professional IT Talent Acquisition. This was especially difficult as it occurred during the global economic recession. Lily approached me about a CEO / VP staffing project and was outstanding with her follow-up. She has good management skills. She is not afraid of conflict and deals with problems directly. I have been really impressed by her ability to work under pressure when it comes to the recruitment role and her delivery of high-quality work. In general, she is a good team player, good at giving and taking criticism, structured, creative, and with good analytical skills.
LinkedIn User
Lily has a true passion for hotel industry. As an hotels lover she devote herself yo bring an amazing experience to all guests staying at her property. She is dynamic, kind, warm and you can feel service is running in her veins and vibrate in each of her heartbeat. She would be a great asset in any company
Mike Bailey
I would strongly recommend Lily. We've known each other for several years and while she was still working in Conrad (the hotel industry) Hotel in Hong Kong. From the beginning, she consistently demonstrated her professionalism in hospitality. I found Lily to be a talented team member/student, she is a fast learner and willing to explore something new as always. I had the opportunity to witness her successful transition from hotel management to being a professional IT Talent Acquisition. This was especially difficult as it occurred during the global economic recession. Lily approached me about a CEO / VP staffing project and was outstanding with her follow-up. She has good management skills. She is not afraid of conflict and deals with problems directly. I have been really impressed by her ability to work under pressure when it comes to the recruitment role and her delivery of high-quality work. In general, she is a good team player, good at giving and taking criticism, structured, creative, and with good analytical skills.
LinkedIn User
Lily has a true passion for hotel industry. As an hotels lover she devote herself yo bring an amazing experience to all guests staying at her property. She is dynamic, kind, warm and you can feel service is running in her veins and vibrate in each of her heartbeat. She would be a great asset in any company
Credentials
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How to Be an Effective Remote Manager
LinkedInJan, 2023- Nov, 2024 -
Tech Recruiting Foundations: 3 Recruiting Software Developers
LinkedInNov, 2022- Nov, 2024 -
Tech Recruiting Foundations: 5 Waterfall, Agile, and DevOps for Recruiters
LinkedInOct, 2022- Nov, 2024 -
Building Your Team
LinkedInAug, 2022- Nov, 2024 -
Coaching Yourself to Career Success
LinkedInDec, 2021- Nov, 2024 -
HR and Digital Transformation
LinkedInJul, 2021- Nov, 2024 -
Illustrator Graphic Design and Advertising Professional Certificate
Adobe Technical CommunicationJun, 2021- Nov, 2024 -
Interaction Design: Interface
LinkedInJun, 2021- Nov, 2024 -
Photoshop Digital Graphic Design Professional Certificate
Adobe Technical CommunicationJun, 2021- Nov, 2024 -
Premiere Pro After Effects Digital Video Production Professional Certificate
Adobe Technical CommunicationJun, 2021- Nov, 2024 -
Project Management Foundations: Budgets
LinkedInMar, 2021- Nov, 2024 -
Essentials of Team Collaboration
LinkedInFeb, 2021- Nov, 2024 -
Customer Service Mastery: Delight Every Customer
LinkedInDec, 2020- Nov, 2024 -
Ways to Build a Winning Team: Trust, Freedom, and Play
LinkedInDec, 2020- Nov, 2024 -
A Manager's Toolkit for Supporting Change
LinkedInNov, 2020- Nov, 2024 -
Driving Measurable, Sustainable Change
LinkedInNov, 2020- Nov, 2024 -
Find a Job in the Hidden Job Market
LinkedInNov, 2020- Nov, 2024 -
Getting into the Mind of the Hiring Manager
LinkedInNov, 2020- Nov, 2024 -
How to Be an Adaptable Employee during Change and Uncertainty
LinkedInNov, 2020- Nov, 2024 -
Managing Stress for Positive Change
LinkedInNov, 2020- Nov, 2024 -
Master the Strategies, Methods, and Metrics of Champion Marketers
LinkedInNov, 2020- Nov, 2024 -
Mastering Self-Leadership
LinkedInNov, 2020- Nov, 2024 -
Sheryl Sandberg and Adam Grant on Option B: Building Resilience
LinkedInNov, 2020- Nov, 2024 -
Start a Business Online
LinkedInNov, 2020- Nov, 2024 -
How to Work Smarter, Not Harder: Save Time and Money and Increase Productivity
LinkedInOct, 2020- Nov, 2024 -
Mistakes You Should Avoid at Work
LinkedInOct, 2020- Nov, 2024 -
Managing Misconduct in the Workplace
LinkedInSep, 2020- Nov, 2024 -
Empathy for Customer Service Professionals
LinkedInJul, 2020- Nov, 2024 -
Hello Monday
LinkedInJul, 2020- Nov, 2024 -
How to Feel Less Busy
LinkedInJul, 2020- Nov, 2024 -
Organizing Your Remote Office for Maximum Productivity
LinkedInJul, 2020- Nov, 2024 -
Creating Great First Impressions
LinkedInJun, 2020- Nov, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInJun, 2020- Nov, 2024 -
How to Succeed in an Internal Job Interview
LinkedInJun, 2020- Nov, 2024 -
15 Secrets Successful People Know About Time Management (getAbstract Summary)
LinkedInMay, 2020- Nov, 2024 -
After Effects 2020 New Features
LinkedInMay, 2020- Nov, 2024 -
After Effects Guru: Work Faster and Boost Performance
LinkedInMay, 2020- Nov, 2024 -
Being Positive at Work
LinkedInMay, 2020- Nov, 2024 -
Body Language for Women
LinkedInMay, 2020- Nov, 2024 -
Improving Your Listening Skills
LinkedInMay, 2020- Nov, 2024 -
Performing under Pressure
LinkedInMay, 2020- Nov, 2024 -
Phone-Based Customer Service
LinkedInMay, 2020- Nov, 2024 -
Reduce Tension with Breathwork
LinkedInMay, 2020- Nov, 2024
Experience
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Endeavour Search Limited
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Hong Kong
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Staffing and Recruiting
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1 - 100 Employee
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Recruitment Manager
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Jul 2022 - Present
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Recruitment Manager
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Dec 2022 - May 2023
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Candidate Relationship Manager
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Jul 2021 - Jul 2022
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Conrad Hotels & Resorts
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Hospitality
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700 & Above Employee
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Conrad Service Centre Officer
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Apr 2015 - Mar 2021
- Provided 5-star hotel's premium services to guests - Managed daily incoming calls & enquiries for 512 room guests - Collaborated with other departments for the best customer experience - Monitored monthly budgets, sales targets and performance - Provided trainings on F&B knowledge and selling skills
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Task Force - Waldorf Astoria Beijing
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2018 - 2018
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Room Service Order Taker
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Feb 2010 - Apr 2015
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Cashier / Hostess of Lobby Lounge
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Dec 2009 - Jan 2010
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Rhombus Group
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Hong Kong
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Hospitality
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1 - 100 Employee
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Hostess in Azure Restaurant Slash Bar / Room Service
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Dec 2006 - Dec 2009
Event Organization: - Facilitated conferences, and other commercial events (50-150 pax) - Coordinated with event organizers on budget, rundown & venue setup - Liaised with multiple in/external parties to ensure smooth running of events Hotel & Restaurant Operations: - Planned staff roster to optimize daily manpower - Monitored stock level of food, beverage & general supplies - Trained new staff on F&B operations and customer services standard Event Organization: - Facilitated conferences, and other commercial events (50-150 pax) - Coordinated with event organizers on budget, rundown & venue setup - Liaised with multiple in/external parties to ensure smooth running of events Hotel & Restaurant Operations: - Planned staff roster to optimize daily manpower - Monitored stock level of food, beverage & general supplies - Trained new staff on F&B operations and customer services standard
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Education
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University of Liverpool
MSc (Master of Science) Digital Marketing -
National University of Singapore
Digital Marketing: Strategies, Models and Frameworks -
The University of Hong Kong (HKU Space)
Advanced Diploma in M.I.C.E. & Event Management, Tourism and Travel Services Management