Lily Lamb
Customer Experience Specialist at Puppy Haven- Claim this Profile
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Bio
Experience
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Puppy Haven
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United States
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Veterinary Services
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1 - 100 Employee
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Customer Experience Specialist
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Mar 2023 - Present
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Dekalb County Animal Services
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Georgia, United States
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Animal Care Specialist
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Jan 2023 - Mar 2023
Animal Shelter Animal Shelter
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Duren & Associates
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United States
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Client Services Associate
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Apr 2022 - Dec 2022
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BOLD Production Services
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United States
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Oil and Gas
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1 - 100 Employee
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Operations Administrator
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Oct 2019 - May 2022
• Oversee day-to-day administrative operations of technicians by fostering a positive environment and can-do attitude. • Communicate company-wide operational information and coordinate expectations between operations and sales teams. • Manage operational workflow by creating work orders, purchase orders and service billings company-wide. • Research various technologies to allow for process improvements relating to all product lines. • Prioritize work based on management deadlines along with an interest in completion of tasks prior to deadlines. • Collaborated on inventory implementation system, including company training on best practices. • Accounting liaison o Communicate operational issues, coordinating and setting reasonable expectations of financial timelines with CFO. o Research financial issues as they relate to operations. o Provide accounting support by way of reconciling all service revenue and expenses, company-wide credit card expenses along with identifying all transactions for fixed asset reporting. Show less
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BOLD Production Services
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United States
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Oil and Gas
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1 - 100 Employee
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Operations Intern
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Jun 2017 - Aug 2019
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Education
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Texas A&M University
Bachelor's degree, Sociology