Lily Hulatt
Content Owner at StudySmarter- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Durham Nightline Training and Recruitment
Durham NightlineJan, 2020- Sep, 2024 -
Tutoring in Schools Programme
Ulster UniversityJun, 2014- Sep, 2024
Experience
-
StudySmarter
-
Germany
-
E-Learning Providers
-
100 - 200 Employee
-
Content Owner
-
Jan 2023 - Present
- Content Owner project managing for the UK and US Domain for StudySmarter's Organic Growth Team. - Project and content management of 8,000+ articles that leveraged strong skills in SEO, copywriting, editing, and data analytics to improve brand promotion and increase audience engagement of content to 118% in 5 months.- Successfully navigated and sustained diverse stakeholder relationships, demonstrating strong management and communication skills to promote project management success.- Led the Social Media Initiative project to increase content engagement within budget.I have completed the following courses between 2022-2023 thanks to StudySmarter's development budget: o “SQL for Data Science”, Courserao “Crash Course on Python”, Courserao “Agile Project Management”, Courserao “Semrush SEO Crash Course”, Semrush Academyo “Master Reporting Automation with Google Sheets” Udemyo “Performance Management for Managers” Udemyo “Embracing a Culture of Feedback” Udemy Show less
-
-
Subject Manager UK & US Content
-
Jul 2021 - Jan 2023
- Project Management role that effectively utilised Agile methodologies to plan, execute, and control multiple projects, successfully delivering 2,000+ high-quality articles for Literature, Language, and Standardized Tests using SEO strategies in 10 months.- Led a remote and international content creation team of 50+ members.- Worked on reducing content cost by 30% without reducing content quality.- Developed and implemented quality control strategies, ensuring content aligned with UK Curriculum and company branding. Show less
-
-
-
Northern Ireland Statistics and Research Agency
-
1 - 100 Employee
-
Census Enumerator
-
Mar 2021 - May 2021
Key worker role reporting to Census Team Co-ordinator for the Northern Ireland Census 2021. Completed census work to agreed performance objectives, timescales, and confidentiality under specified Covid public health guidance. Followed up on incomplete census questionnaires for assigned district, encourage householder participation, and provide aid and reassurance where needed. Key worker role reporting to Census Team Co-ordinator for the Northern Ireland Census 2021. Completed census work to agreed performance objectives, timescales, and confidentiality under specified Covid public health guidance. Followed up on incomplete census questionnaires for assigned district, encourage householder participation, and provide aid and reassurance where needed.
-
-
-
Grey College Association
-
United Kingdom
-
Non-profit Organizations
-
1 - 100 Employee
-
Postgraduate Mentor
-
Sep 2019 - Mar 2020
An academic year’s contract with Grey College, shortened due to Covid19, acting as a postgraduate representative in the College’s Operation team. I provided guidance, academic support, and networking activities through organising Postgraduate Symposiums and event planning events such as Postgraduate Fresher’s Week. I also organised and budgeted one formal a term. An academic year’s contract with Grey College, shortened due to Covid19, acting as a postgraduate representative in the College’s Operation team. I provided guidance, academic support, and networking activities through organising Postgraduate Symposiums and event planning events such as Postgraduate Fresher’s Week. I also organised and budgeted one formal a term.
-
-
-
Durham Students' Union
-
United Kingdom
-
Civic and Social Organizations
-
Commercial Staff/Supervisor
-
Jun 2017 - Dec 2019
Formally trained in Bar and Barista work, Night Bus duties to ensure the safety of students returning home at night, and administrative work in the Student Union. Dealt with customer queries and complaints effectively and professionally. I upheld company regulations regarding cash handling, customer care, and food health and safety. I progressed to supervisor duties between May 2019 - December 2019. This role involved co-hosting student-led events, the supply and maintenance of electronic equipment, overseeing supply orders when they arrived, maintaining the security of the building with regular checks, cashing up at the end of the night including debit/credit card procedures, and training new commercial staff with food safety handling and alcohol awareness policies. Show less
-
-
-
Durham University English Literature Society
-
United Kingdom
-
Education Administration Programs
-
1 - 100 Employee
-
Teaching Assistant
-
Oct 2018 - May 2019
Led two seminar groups for the module 'Introduction to Poetry'. Achieved formative marking deadlines and set up effective feedback sessions that suited all the students. Gave clear, and constructive feedback that saw definite improvements in student’s engagement with the texts, essay writing skills, and critical thinking. Led two seminar groups for the module 'Introduction to Poetry'. Achieved formative marking deadlines and set up effective feedback sessions that suited all the students. Gave clear, and constructive feedback that saw definite improvements in student’s engagement with the texts, essay writing skills, and critical thinking.
-
-
-
Randstad
-
France
-
Human Resources Services
-
Randstad Support Worker
-
Jan 2017 - May 2018
Provided note-taking support while addressing individual needs to support undergraduate students. Adapted to and researched a range of university courses I attended for the students, included forensic anthropology, psychology, and art history. Provided note-taking support while addressing individual needs to support undergraduate students. Adapted to and researched a range of university courses I attended for the students, included forensic anthropology, psychology, and art history.
-
-
-
Premiere People
-
United Kingdom
-
Staffing and Recruiting
-
1 - 100 Employee
-
Domestic Service
-
Jun 2016 - Sep 2016
Provided Summer Relief Domestic Service for offices in cleaning supply management and stock intake. Worked independently managing deadlines to make sure weekly tasks were completed. Provided Summer Relief Domestic Service for offices in cleaning supply management and stock intake. Worked independently managing deadlines to make sure weekly tasks were completed.
-
-
-
-
Dental Assistant
-
Jun 2015 - Sep 2016
Provided high quality clinical support to the lead dentist, providing decontamination and sterilization of instruments, and administrative work to process patient forms and appointments. Meeting and greeting of patients, and provision of reassurance during treatment. I developed organizational and time management skills working in a high-pressured team environment. Provided high quality clinical support to the lead dentist, providing decontamination and sterilization of instruments, and administrative work to process patient forms and appointments. Meeting and greeting of patients, and provision of reassurance during treatment. I developed organizational and time management skills working in a high-pressured team environment.
-
-
-
Dobbies Garden Centres
-
United Kingdom
-
Retail
-
500 - 600 Employee
-
Customer Service Assistant
-
Nov 2013 - Aug 2014
Provided efficient and high quality customer service as a till operator. Assumed responsibility for housekeeping standards and cash handling within the store. Received a merit award from Dobbies in recognition of my professional contribution to the company. Provided efficient and high quality customer service as a till operator. Assumed responsibility for housekeeping standards and cash handling within the store. Received a merit award from Dobbies in recognition of my professional contribution to the company.
-
-
Education
-
2017 - 2022
Durham University
Doctor of Philosophy - PhD, English Literature (British and Commonwealth) -
2016 - 2017
Durham University
Master's degree, English Literature (British and Commonwealth) -
2012 - 2016
Ulster University
Bachelor of Arts - BA, English Literature (British and Commonwealth) -
2014 - 2015
Agnes Scott College
Diploma in International Academic Studies, International Exchange Student Programme
Community
