Lily Faulding

Client Associate at Calder Wealth Management
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Adelaide Area
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Bio

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Client Associate
      • Oct 2021 - Present

    • United States
    • Medical Practices
    • Client Services Manager
      • Sep 2019 - Oct 2021

    • United States
    • Civic and Social Organizations
    • Barista
      • Dec 2018 - Sep 2019

      - Solving customer queries and complaints - Working in a fast pace and rapidly changing environment meaning thinking on my feet is essential - Delegating tasks to other members of staff - Liaising between the kitchen and the floor staff to ensure operations are running smoothly. - Solving customer queries and complaints - Working in a fast pace and rapidly changing environment meaning thinking on my feet is essential - Delegating tasks to other members of staff - Liaising between the kitchen and the floor staff to ensure operations are running smoothly.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Waitress
      • Sep 2018 - Dec 2018

      - Close contact with the customer and meeting their needs - Handing customer complaints - Communicating with all team members especially during busy periods - Close contact with the customer and meeting their needs - Handing customer complaints - Communicating with all team members especially during busy periods

    • Australia
    • Hospitality
    • 300 - 400 Employee
    • Barista
      • Nov 2017 - May 2018

      Job responsibilities include: - POS, interacting with the customer - Communicating between the floor staff and the kitchen - Serving food and beverages Job responsibilities include: - POS, interacting with the customer - Communicating between the floor staff and the kitchen - Serving food and beverages

    • Advertising Services
    • 1 - 100 Employee
    • Adminsitration Manager
      • Jan 2014 - Oct 2017

      - Managing the front desk and greeting guests - Using Sage to keep all the accounts and invoices up to date - Organising marketing channels to increase the business visibility such as organising events, managing social media platforms and advertising in the local area. - Assisting a buyer to stock the boutique - Delegating tasks to ensure deadlines are met - Money handling - Handling customer queries - Constructing spreadsheets - Managing the front desk and greeting guests - Using Sage to keep all the accounts and invoices up to date - Organising marketing channels to increase the business visibility such as organising events, managing social media platforms and advertising in the local area. - Assisting a buyer to stock the boutique - Delegating tasks to ensure deadlines are met - Money handling - Handling customer queries - Constructing spreadsheets

    • Spain
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Marketing Intern
      • Sep 2015 - Jun 2016

      - Writing content for the website - Writing a variety of blogs - Writing profiles for customers - Conducted a highly successful marketing campaign - Using SEO techniques to increase the visibility of the business on search engines - Updated social media - Chosen to be part of a new department which ran alongside the main business - Writing content for the website - Writing a variety of blogs - Writing profiles for customers - Conducted a highly successful marketing campaign - Using SEO techniques to increase the visibility of the business on search engines - Updated social media - Chosen to be part of a new department which ran alongside the main business

    • United States
    • Software Development
    • Marketing Intern
      • Jan 2015 - May 2015

      - Updating social media - Writing blogs - Using SEO to increase the visibility of the business on search engines - Updating social media - Writing blogs - Using SEO to increase the visibility of the business on search engines

    • Sales Assistant
      • Jun 2014 - Aug 2014

      - Handling money and cashing up at the end of the day - Relaying the correct information to the customer - Communication with other members of staff - Being knowledgeable about the products to help customers - Handling money and cashing up at the end of the day - Relaying the correct information to the customer - Communication with other members of staff - Being knowledgeable about the products to help customers

    • South Africa
    • Investment Management
    • Sales Associate
      • Sep 2013 - May 2014

      - Interacting directly with potential customers - Marketing - Using various different methods such as social media, direct contact etc. - Selling/ promoting merchandise - Interacting directly with potential customers - Marketing - Using various different methods such as social media, direct contact etc. - Selling/ promoting merchandise

    • Design Services
    • 1 - 100 Employee
    • Waitress
      • Oct 2012 - Apr 2013

      - Taking customers orders in the restaurant and also at the bar - Communication is essential when relaying orders from the customer to the chef - Working as a team with the chefs, waitresses and bar staff. - When I worked on my own I would take responsibility and made sure the customer was satisfied - Taking customers orders in the restaurant and also at the bar - Communication is essential when relaying orders from the customer to the chef - Working as a team with the chefs, waitresses and bar staff. - When I worked on my own I would take responsibility and made sure the customer was satisfied

Education

  • Kaplan Professional
    Financial Planning and Services, FNS50615 Diploma of Financial Planning
    2020 - 2021
  • Northumbria University
    Bachelor’s Degree, International Business
    2013 - 2017
  • Hull Collegiate School
    High School
    2007 - 2013

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