Sales Consultant

• Aug 2019 - Present

Marketing Coordinator & Front Office Manager

• Jan 2019 - Aug 2019

Claims Service Consultant

• Oct 2017 - Dec 2018

Responsibilities include: - Handle inbound and outbound calls in relation to death and disability claims in accordance with InsuranceLine Customer Service Standards - Handle all administration of claims files with accuracy, care and in accordance with the InsuranceLine Privacy and Compliance guidelines - Responding to existing member and beneficiaries related enquiries for all InsuranceLine and alliance products - Processing of customer amendments post claims via administration systems (database) - General office and administration duties. - Assessing claims for Accidental Death

Claims Consultant

• Sep 2013 - Jan 2015

Responsibilities included: - Provide specialised claims and administrative services to HESTA members across a portfolio of disability claims - Liaise and instruct third party providers and monitor progression - Provide strong communication with members and third parties, and ensure follow-up activities are completed via telephone and emails - Prepare all claim submissions and documentation as required - Provide quality service and assistance to members with all enquiries Responsibilities included: - Provide specialised claims and administrative services to HESTA members across a portfolio of disability claims - Liaise and instruct third party providers and monitor progression - Provide strong communication with members and third parties, and ensure follow-up activities are completed via telephone and emails - Prepare all claim submissions and documentation as required - Provide quality service and assistance to members with all enquiries

Sales Consultant

• Mar 2012 - Sep 2013

- Analysing market pricing and trends and recommending a reserve or minimum selling price. - Organising the listing and advertising of properties for sale. - Management of vendors, including updating and reporting on sales campaigns - Daily organisation and appointment management - Preparing marketing proposals - Preparing auction kits - Preparing listing presentation proposals - Mid-week buyer appointments - Preparing newsletters - Preparing marketing - Liaising with Conveyancers and Solicitors - Database management - Copywriting for both digital and print media advertisements - Responding to property enquiries - Preparing comparative market analysis and appraisal reports - Facilitating open for inspections - Penciling at auctions - Preparing contracts and completing contract sign ups with clients

New Business Insurance Consultant

• Nov 2009 - Nov 2011

I began my career at Lifebroker as a claims administrator before being fast-tracked into a consulting role within three months of working for the company. During my time there, I was sent to work in the London office for two months and promoted to the position of Sunday Manager upon my return. I began my career at Lifebroker as a claims administrator before being fast-tracked into a consulting role within three months of working for the company. During my time there, I was sent to work in the London office for two months and promoted to the position of Sunday Manager upon my return.