Lilly Padgett

Technical Support Analyst at Compass Digital Labs
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Google IT Support Professional Certificate
    Coursera
    May, 2020
    - Nov, 2024

Experience

  • Compass Digital Labs
    • Canada
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Technical Support Analyst
      • Apr 2021 - Present

  • Blackboard
    • United States
    • Higher Education
    • 700 & Above Employee
    • Technical Support Specialist
      • Jul 2020 - Apr 2021

      •Adjusting audio/video settings for live classes •Assisting students with password recovery •Resetting/restoring Windows machines •Correcting file association settings •Locating and installing device drivers •Configuring Windows settings •Adjusting audio/video settings for live classes •Assisting students with password recovery •Resetting/restoring Windows machines •Correcting file association settings •Locating and installing device drivers •Configuring Windows settings

  • Target
    • United States
    • Retail
    • 700 & Above Employee
    • Consumer Electronics Sales Specialist
      • Jul 2019 - Jul 2020

      •Stayed up to date on consumer electronics •Matched the right product for each consumer's needs •Kept inventory up to date •Assisted AP with reducing theft •Stayed up to date on consumer electronics •Matched the right product for each consumer's needs •Kept inventory up to date •Assisted AP with reducing theft

  • Organic Harvest Markets
    • Charlotte, North Carolina Area
    • On Site Technical Support & Juice Bar Manager
      • Sep 2018 - Jun 2019

      •Administered cloud accounts •Managed social media accounts and contributed to content creation •Installed and diagnosed Point of Sale systems Daily Tasks Within The Deli: •Ensured customer satisfaction with fresh-made organic juices and smoothies •Maintained NC Department of Health standards •Managed Point of Sale system and cash transactions •Administered cloud accounts •Managed social media accounts and contributed to content creation •Installed and diagnosed Point of Sale systems Daily Tasks Within The Deli: •Ensured customer satisfaction with fresh-made organic juices and smoothies •Maintained NC Department of Health standards •Managed Point of Sale system and cash transactions

  • Personal
    • Charlotte, North Carolina Area
    • Neighborhood Technical Support
      • Aug 2016 - May 2019

      •Building custom desktop computers •Setting up and repairing in home entertainment •Removing viruses and cleaning up old drives •Basic hardware repair on laptops and desktops •Building custom desktop computers •Setting up and repairing in home entertainment •Removing viruses and cleaning up old drives •Basic hardware repair on laptops and desktops

Education

  • Queen's Grant Community School
    High School Diploma, General Studies
    2016 - 2018

Community

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