Experience

Boltfix

• South Africa
• Wholesale
• 1 - 100 Employee

• Internal Sales

  • Oct 2017 - Present

  • Construction of quotations to customers. • Processing of customer orders. • Following up and ensuring the timeous dispatching of confirmed orders. • Assisting with key accounts and queries. • Assisting with credit returns, queries and general administration as required such as updating of customer stock forecasts. • Assisting sales representatives where necessary. • Working telephonically, via emails, word, basic excel and internet. • Construction of quotations to customers. • Processing of customer orders. • Following up and ensuring the timeous dispatching of confirmed orders. • Assisting with key accounts and queries. • Assisting with credit returns, queries and general administration as required such as updating of customer stock forecasts. • Assisting sales representatives where necessary. • Working telephonically, via emails, word, basic excel and internet.



Thompsons Holidays

• South Africa
• Travel Arrangements
• 1 - 100 Employee

• Travel Advisor

  • Jun 2016 - Sep 2017

  • Construction of quotations. • Achievement of monthly sales targets. • Converting of quotes to bookings. • Management of bookings. • Action amendments and cancellations. • Development of client relationships together with travel agents. • General administration duties. • Use of internet, emails, word and telephonic liaisons. • Construction of quotations. • Achievement of monthly sales targets. • Converting of quotes to bookings. • Management of bookings. • Action amendments and cancellations. • Development of client relationships together with travel agents. • General administration duties. • Use of internet, emails, word and telephonic liaisons.



Masterparts

• Bulgaria
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Telephone Operator

  • Aug 2014 - May 2016

  Answering of the switchboard and directing calls to relevant persons. • Delivering messages accordingly. • Basic administration. • Reconciliation and cashing up of sales tills when required. Answering of the switchboard and directing calls to relevant persons. • Delivering messages accordingly. • Basic administration. • Reconciliation and cashing up of sales tills when required.



Travel Inc

• Pakistan
• Travel Arrangements
• 1 - 100 Employee

• International cruise consultant

  • Dec 2012 - Aug 2014

  • Quoting, consulting and liaising with direct clients as well as travel agents. • International and local reservations • General administration and data capturing. • Issuing of international travel documents. • Answering of telephones. • Dealing with walk in customers. • Emails, word and internet. • Quoting, consulting and liaising with direct clients as well as travel agents. • International and local reservations • General administration and data capturing. • Issuing of international travel documents. • Answering of telephones. • Dealing with walk in customers. • Emails, word and internet.



MSC Cruises

• Switzerland
• Travel Arrangements
• 700 & Above Employee

• Reservations Agent

  • Aug 2008 - Nov 2012

  • Consulting and liaising with customers. • Compiling and issuing travel documents. • Data capturing and general administration as required. • Quoting verbally as well as written and complied. • Reservations. • Answering of telephones and relief of switchboard when required. • Emails, word and basic excel. • Consulting and liaising with customers. • Compiling and issuing travel documents. • Data capturing and general administration as required. • Quoting verbally as well as written and complied. • Reservations. • Answering of telephones and relief of switchboard when required. • Emails, word and basic excel.