Lillie Napper
UHC-Federal Employee Program Representative at The Judge Group- Claim this Profile
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Experience
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The Judge Group
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United States
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Staffing and Recruiting
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700 & Above Employee
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UHC-Federal Employee Program Representative
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Oct 2019 - Present
• Assigned weekly federal agency events to attend. • Responsible for promoting and detailing various federal insurance plans offered to federal employees by UHC (FEHB/FEDVIP.) • Assist agency contacts plan and schedule events focused on health and or wellness. • Accountable to agency employees for clear concise information concerning benefits with UHC. • Assigned weekly federal agency events to attend. • Responsible for promoting and detailing various federal insurance plans offered to federal employees by UHC (FEHB/FEDVIP.) • Assist agency contacts plan and schedule events focused on health and or wellness. • Accountable to agency employees for clear concise information concerning benefits with UHC.
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Lincoln Financial Group
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United States
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Financial Services
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700 & Above Employee
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Benefits Eligibility Specialist
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Oct 2016 - Jul 2018
Introduced streamlined processes and procedures for managing new insurance clients. • Interface daily with internal and external stakeholders with the responsibility of providing updates surrounding enrollment changes. • Maintain accurate member records into the database verifying dates, names, salary and other information provided by group administrators. • Manages the member level eligibility information within the appropriate system(s) including changes, additions, and deletions. • Responsible for conducting investigations in relations to customer and member concerns, and meeting with leaders identifying recommendations and solutions to assigned areas of responsibility. Show less
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Benefits Coordinator
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Sep 2010 - Jul 2014
• Provided guidance and support to clients on, a daily basis with the administration of their workforce benefits plans: medical, dental, life, voluntary worksite products, vision, STD, and LTD. • Facilitated and collaborated with clients in third party contract negotiations, creating their respective plan documents, implementation processes, and vendor relationship management. • Conducted and evaluated internal audits pertaining to employee usage of various benefit plans and industry trends to ensure improvements and cost effectiveness. • Participated in the coordination of annual open enrollment meetings and the creation of annual enrollment announcement materials. Show less
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Education
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Strayer University
Bachelor's Degree, Marketing