Lillie Napper

UHC-Federal Employee Program Representative at The Judge Group
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Location
Atlanta, Georgia, United States, GE

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Experience

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • UHC-Federal Employee Program Representative
      • Oct 2019 - Present

      • Assigned weekly federal agency events to attend. • Responsible for promoting and detailing various federal insurance plans offered to federal employees by UHC (FEHB/FEDVIP.) • Assist agency contacts plan and schedule events focused on health and or wellness. • Accountable to agency employees for clear concise information concerning benefits with UHC. • Assigned weekly federal agency events to attend. • Responsible for promoting and detailing various federal insurance plans offered to federal employees by UHC (FEHB/FEDVIP.) • Assist agency contacts plan and schedule events focused on health and or wellness. • Accountable to agency employees for clear concise information concerning benefits with UHC.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Benefits Eligibility Specialist
      • Oct 2016 - Jul 2018

      Introduced streamlined processes and procedures for managing new insurance clients. • Interface daily with internal and external stakeholders with the responsibility of providing updates surrounding enrollment changes. • Maintain accurate member records into the database verifying dates, names, salary and other information provided by group administrators. • Manages the member level eligibility information within the appropriate system(s) including changes, additions, and deletions. • Responsible for conducting investigations in relations to customer and member concerns, and meeting with leaders identifying recommendations and solutions to assigned areas of responsibility. Show less

    • Benefits Coordinator
      • Sep 2010 - Jul 2014

      • Provided guidance and support to clients on, a daily basis with the administration of their workforce benefits plans: medical, dental, life, voluntary worksite products, vision, STD, and LTD. • Facilitated and collaborated with clients in third party contract negotiations, creating their respective plan documents, implementation processes, and vendor relationship management. • Conducted and evaluated internal audits pertaining to employee usage of various benefit plans and industry trends to ensure improvements and cost effectiveness. • Participated in the coordination of annual open enrollment meetings and the creation of annual enrollment announcement materials. Show less

Education

  • Strayer University
    Bachelor's Degree, Marketing
    2006 - 2009

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