Lillianna Lanceley
Volunteer at Project Wingman- Claim this Profile
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Italian Limited working proficiency
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German Limited working proficiency
Topline Score
Bio
Experience
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Project Wingman
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United Kingdom
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Airlines and Aviation
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1 - 100 Employee
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Volunteer
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Mar 2020 - Present
Volunteer at Good Hope Hospital with Project Wingman - A charity set up by current and former crew to look after our NHS staff at the front line of the pandemic by setting up first class lounges in hospitals, giving the staff a place to breathe Volunteer at Good Hope Hospital with Project Wingman - A charity set up by current and former crew to look after our NHS staff at the front line of the pandemic by setting up first class lounges in hospitals, giving the staff a place to breathe
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Virgin Atlantic
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United Kingdom
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Airlines and Aviation
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700 & Above Employee
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Flight Attendant
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May 2019 - Mar 2020
A fantastic role that allowed me to see the world while providing the best customer service A fantastic role that allowed me to see the world while providing the best customer service
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Rochford Wines
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Australia
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Food and Beverage Services
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1 - 100 Employee
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Front of House
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2017 - May 2019
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Adventure Travel Bugs
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Hospitality
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1 - 100 Employee
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Manager
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Jun 2017 - Nov 2017
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Greene King
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United Kingdom
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Food and Beverage Services
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700 & Above Employee
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Supervisor
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Oct 2016 - Jun 2017
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Inghams
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United Kingdom
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Travel Arrangements
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100 - 200 Employee
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Representative
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Jun 2015 - Sep 2016
Representative for Gardone Riviera and Riva del Garda. Organised and led boat and bus tours. Massively exceeded sales and customer service targets. Worked in Ischgl, on the Austria/Switzerland border, over the winter. Representative for Gardone Riviera and Riva del Garda. Organised and led boat and bus tours. Massively exceeded sales and customer service targets. Worked in Ischgl, on the Austria/Switzerland border, over the winter.
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Canvas Holidays
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United States
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Travel Arrangements
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1 - 100 Employee
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Representative
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May 2015 - Jun 2015
Responsible for the montage of the caravans and tents on a remote campsite in the French countryside. Self-managed, I oversaw bookings/reservations, customer relations, maintenance issues, daily cleaning, etc. Responsible for the montage of the caravans and tents on a remote campsite in the French countryside. Self-managed, I oversaw bookings/reservations, customer relations, maintenance issues, daily cleaning, etc.
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TUI
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Germany
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Travel Arrangements
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700 & Above Employee
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Resort Representative
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Feb 2015 - May 2015
After the season ended in Finland, I was flown to Austria to continue the winter season there. I was based in Zell am See, then moved to Kaprun after the season ended in Zell. After the season ended in Kaprun, I stayed on to shut down the chalet. After the season ended in Finland, I was flown to Austria to continue the winter season there. I was based in Zell am See, then moved to Kaprun after the season ended in Zell. After the season ended in Kaprun, I stayed on to shut down the chalet.
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Crystal Ski
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United Kingdom
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Leisure, Travel & Tourism
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1 - 100 Employee
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Resort Representative
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Oct 2014 - May 2015
Worked as a Representative in Lapland on the outskirts of the arctic circle. We organised trips such as to see Santa, go ice fishing, arctic safaris, reindeer sleigh rides, husky sledging, northern lights chasing, etc. Worked as a Representative in Lapland on the outskirts of the arctic circle. We organised trips such as to see Santa, go ice fishing, arctic safaris, reindeer sleigh rides, husky sledging, northern lights chasing, etc.
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Jumeirah Hotels & Resorts
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United Arab Emirates
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Hospitality
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700 & Above Employee
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Public Relations Assistant
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May 2010 - May 2010
Spent a couple of weeks shadowing a public relations officer for the Jumeirah Group. During this time, we supervised filming with an Australian TV crew. I was given the freedom to write and publish official press releases. I was able to gain a deeper understanding of the high end hotel and leisure sector Spent a couple of weeks shadowing a public relations officer for the Jumeirah Group. During this time, we supervised filming with an Australian TV crew. I was given the freedom to write and publish official press releases. I was able to gain a deeper understanding of the high end hotel and leisure sector
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Education
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University of Hertfordshire
Bachelor's degree, International Travel & Tourism Management -
Southern Cross University
International Tourism Management, Tourism and Travel Services Management