Experience

锐仕方达集团

• China
• Human Resources Services
• 500 - 600 Employee

• 猎头顾问

  • May 2020 - Present



Wuhan Baijie Group Co., Ltd

• 武汉市, 湖北省

• Property Management Supervisor

  • Nov 2016 - Sep 2019

  1. Submit relevant materials as required by the company and actively cooperated with various activities of the company; 2. Make monthly, quarterly and annual work plans and complete the work according to the time nodes; make sure collection rate of the property fee and customer satisfaction to meet the company's requirements; 3. Maintain customer relationship; 4. Inspect the park once or twice a day to find and record problems; 5. Formulate standard working procedures, operation manuals and training and assessment rules according to job specifications; 6. Responsible for the company's training management, and hold the orientation training for new employees at least once a month; 7. Responsible for sorting out the daily job duties, procedures, standards and skills of the customer service department, and continuously carrying out targeted training programs; 8. Make a fair performance review according to the daily work performance of the department employees and the company's relevant systems 9. Responsible for the weekly comments of the department, make a good conversation with the team members, and understood the staff dynamics; 10. Deal with complaints from VIP customers, determine the nature of the complaints, solve or reporte to relevant departments, and make return visits to relevant customers; 11. Responsible for organizing the daily work of the customer service department, and dealing with the reception of customers, decoration procedures, answering the owners' demands and other relevant matters; 12. Complete daily and temporary tasks assigned by the general manager 13.Report work to the vice president of the company monthly,quarterly and annually. Show less



Jiangsu Muyang Maiande Food Machine Co., Ltd.

• China

• Human Resources Supervisor

  • Mar 2012 - Sep 2016

  1.Human Resources Planning: 1.1Responsible for sorting out the functions of various departments of the company, optimizing the position structure of the company, clarifying the relationship between responsibilities and rights, redesigning the company structure and adjusting the positions; 1.2Responsible for assisting the senior manager of human resources of the company in the overall planning and implementation of human resources; 2.Recruitment and Allocation: Responsible for the recruitment, preliminary examination, second examination and background adjustment of personnel in all departments of the company; 3.Training: 3.1Responsible for compiling the orientation training materials for new employees and training; 3.2Responsible for staff training intention consultation, and collect appropriate training topics according to the consultation results, and report them to the director of human resources for approval; 4.Performance appraisal: 4.1Design the performance evaluation form, according to the new work process and the parallel and overlapping responsibilities and rights of each department; and make results of performance are reflected with data as far as possible, which is more fair and objective ; 4.2Arrange the weekly meeting for the general manager, follow up and implement the weekly work, make it related to the performance, and promote the development of various works better; 5.Salary Magnagement: Conducted a salary survey according to the development requirements of the company. Based on the survey results, adjusted and designed the original rank salary system, added the part of performance evaluation, and clarified the distribution ratio of basic salary and post salary. Formed the final compensation system; Show less