Lillian Holden

Education and Community Outreach Associate at Openlands
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Contact Information
us****@****om
(386) 825-5501
Location
Chicago, Illinois, US

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Bio

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Credentials

  • Mental Health First Aid
    National Council for Behavioral Health
    Jun, 2019
    - Nov, 2024
  • Standard First Aid, CPR and AED
    American Heart Association
  • Treekeeper
    Openlands

Experience

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Education and Community Outreach Associate
      • Sep 2019 - Present

    • Volunteer Engagement and Retention Coordinator
      • Sep 2018 - Aug 2019

      ● Honed non-profit leadership skills and building capacity at Openlands and as a mentor of 6 students at Leland Elementary● Led 12 informal education lessons to grade students on Ornithology and Horticulture ensure to heightened youth interest● Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies● Prepared and modified Openlands’ vendor documents including correspondence, reports, drafts, memos and emails● Provide callers with information such as company address, directions to company, fax numbers, company website ● Fulfilled administrative duties such as bookkeeping, communications, scheduling, data entry, and secretarial services● Facilitated and organized eight volunteer trainings, three garden workshops for Openlands Community conservation programs with new company policies and disciplinary action● Coordinated volunteer engagement with four schools biweekly to develop relationships for Openlands’ nature program● Conducted five schoolyard planting days, teaching over 300+ youth how to observe and plant native species in schoolyard● Exceeded desired recruitment numbers by interviewing and recruiting 30 new volunteers increasing office proficiency ● Conceptualized and distributed ongoing educational newsletters for volunteers increasing volunteer engagement by 58% ● Re-formatted primary outreach strategy plan by providing personal urban experience to networks to gain more city-wide engagement

    • United States
    • Environmental Services
    • 400 - 500 Employee
    • Chicago Urban Treehouse Environmental Education Program Assistant
      • Jul 2019 - Aug 2019

      ● Coordinate with environmental partners and companies to increase volunteer engagement and bring awareness to Chicago Park Districts’ Nature Oasis program ● Engaged with diverse groups of 1,835 youth in outdoor, hands-on nature, and science exploration utilizing good presentation and communication skills while establishing healthy rapport● Collaborated with team members to facilitate youth curriculum, exercising autonomous thinking by tailoring lessons based on each nature sites’ individual biological diversity● Developed and facilitated new Ornithology and Dendrology and Horticulture lessons to share with campers● Discern feasible group games, activities, and environmental lessons to facilitate based on group temperament

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Public Ally
      • Sep 2018 - Aug 2019

      Public Allies is an American nonprofit organization that operates an AmeriCorps program and is dedicated to young-adult leadership development. I was matched with Openlands for 10-months as an apprentice.

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Host/ Food Runner
      • May 2018 - Sep 2018

      ● Manage the flow of 700+ Guests into the Dining and Bar areas, provide accurate wait times.● Tend to special guest needs and requests● Protected establishment and patrons by adhering to sanitation, safety and alcohol control policies● Help dining room staff by setting and clearing tables; replenishing water; serving beverages● Greet incoming and departing Guests warmly with a genuine smile and eye contact

    • Full service restaurant cocktail lounge host
      • Sep 2017 - May 2018

      ● Greet guests in a warm, friendly, and genuine manner, and directed guests to their seats.● Ensured all menus were clean before opening, in between the dinner rush, and at the end of the night.● Responsible for taking reservations from guests via email and phone● Informed management of any implications promptly, and placed reservations in the system.● Preformed dining room preparatory work before opening

Education

  • City Colleges of Chicago-Harold Washington College
    Associate of Arts - AA, Psychology
    -

Community

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