Lillian Holden
Education and Community Outreach Associate at Openlands- Claim this Profile
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Bio
Credentials
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Mental Health First Aid
National Council for Behavioral HealthJun, 2019- Nov, 2024 -
Standard First Aid, CPR and AED
American Heart Association -
Treekeeper
Openlands
Experience
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Openlands
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United States
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Environmental Services
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1 - 100 Employee
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Education and Community Outreach Associate
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Sep 2019 - Present
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Volunteer Engagement and Retention Coordinator
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Sep 2018 - Aug 2019
● Honed non-profit leadership skills and building capacity at Openlands and as a mentor of 6 students at Leland Elementary● Led 12 informal education lessons to grade students on Ornithology and Horticulture ensure to heightened youth interest● Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies● Prepared and modified Openlands’ vendor documents including correspondence, reports, drafts, memos and emails● Provide callers with information such as company address, directions to company, fax numbers, company website ● Fulfilled administrative duties such as bookkeeping, communications, scheduling, data entry, and secretarial services● Facilitated and organized eight volunteer trainings, three garden workshops for Openlands Community conservation programs with new company policies and disciplinary action● Coordinated volunteer engagement with four schools biweekly to develop relationships for Openlands’ nature program● Conducted five schoolyard planting days, teaching over 300+ youth how to observe and plant native species in schoolyard● Exceeded desired recruitment numbers by interviewing and recruiting 30 new volunteers increasing office proficiency ● Conceptualized and distributed ongoing educational newsletters for volunteers increasing volunteer engagement by 58% ● Re-formatted primary outreach strategy plan by providing personal urban experience to networks to gain more city-wide engagement
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Student Conservation Association
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United States
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Environmental Services
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400 - 500 Employee
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Chicago Urban Treehouse Environmental Education Program Assistant
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Jul 2019 - Aug 2019
● Coordinate with environmental partners and companies to increase volunteer engagement and bring awareness to Chicago Park Districts’ Nature Oasis program ● Engaged with diverse groups of 1,835 youth in outdoor, hands-on nature, and science exploration utilizing good presentation and communication skills while establishing healthy rapport● Collaborated with team members to facilitate youth curriculum, exercising autonomous thinking by tailoring lessons based on each nature sites’ individual biological diversity● Developed and facilitated new Ornithology and Dendrology and Horticulture lessons to share with campers● Discern feasible group games, activities, and environmental lessons to facilitate based on group temperament
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Public Allies
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United States
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Non-profit Organizations
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100 - 200 Employee
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Public Ally
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Sep 2018 - Aug 2019
Public Allies is an American nonprofit organization that operates an AmeriCorps program and is dedicated to young-adult leadership development. I was matched with Openlands for 10-months as an apprentice.
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PARSON'S CHICKEN & FISH LLC
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United States
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Food and Beverage Services
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1 - 100 Employee
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Host/ Food Runner
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May 2018 - Sep 2018
● Manage the flow of 700+ Guests into the Dining and Bar areas, provide accurate wait times.● Tend to special guest needs and requests● Protected establishment and patrons by adhering to sanitation, safety and alcohol control policies● Help dining room staff by setting and clearing tables; replenishing water; serving beverages● Greet incoming and departing Guests warmly with a genuine smile and eye contact
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Full service restaurant cocktail lounge host
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Sep 2017 - May 2018
● Greet guests in a warm, friendly, and genuine manner, and directed guests to their seats.● Ensured all menus were clean before opening, in between the dinner rush, and at the end of the night.● Responsible for taking reservations from guests via email and phone● Informed management of any implications promptly, and placed reservations in the system.● Preformed dining room preparatory work before opening
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Education
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City Colleges of Chicago-Harold Washington College
Associate of Arts - AA, Psychology