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5.0

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Tamara Hyland

Lilli demonstrated creativity in her sales training and an understanding of both the student and the process. She was always well-prepared and her training was fast-paced and timely. My sales team looked forward to her material since they went away with some new techniques to help them to sell more effectively.

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • VP of Sales & Customer Experience
      • Aug 2021 - Present

      New home building industry New home building industry

    • President & Trainer
      • Jan 2013 - Aug 2021

      Design mystery shop experience for companies wanting to evaluate their team members in a fair objective manner. Concise analysis utilized to assist teams to improve their customer service and sales approaches. Coaching and training for the group & individual according to the needs identified. Design mystery shop experience for companies wanting to evaluate their team members in a fair objective manner. Concise analysis utilized to assist teams to improve their customer service and sales approaches. Coaching and training for the group & individual according to the needs identified.

    • United States
    • VP Sales & Marketing
      • Sep 2009 - Jan 2013

      Manage coach & train Sales Counselors as they assist guests/ customers in their pursuit of a new dream home in an outstanding community. Managed the marketing program for Austin & San Antoinon areas. Manage coach & train Sales Counselors as they assist guests/ customers in their pursuit of a new dream home in an outstanding community. Managed the marketing program for Austin & San Antoinon areas.

    • United States
    • Retail
    • 700 & Above Employee
    • National Training Consultant
      • Jul 2009 - Sep 2010

      Developing and Training for this Nationally well known home decor company of 50 years. Developing and Training for this Nationally well known home decor company of 50 years.

    • Brazil
    • IT Services and IT Consulting
    • V.P. of Customer Experience
      • Jan 2004 - Jul 2009

    • Construction
    • 1 - 100 Employee
    • VP of Customer Experience
      • 2004 - 2009

    • Construction
    • 1 - 100 Employee
    • VP of Sales and Marketing
      • Jun 2002 - Jan 2003

Community

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