Experience

Colorado Community College System
• United States
• Higher Education
• 100 - 200 Employee
• Assistant Director of Institutional Research

  • Jan 2020 - Present


Pikes Peak Community College

• United States
• Higher Education
• 1 - 100 Employee

• Director Of Institutional Research

  • May 2019 - Jan 2020

  • Compile and analyze data for external reports to satisfy state and federal reporting requirements • Develop technically sophisticated reports and dashboards within the ODS/EDW and COGNOS reporting environment • Conduct analyses and research projects to enlighten issues, evaluate effectiveness, and support evidence-based decision-making • Train, supervise and provide leadership to IR practitioners to ensure accuracy, timeliness, and consistency of reports • Serve as the IPEDS… Show more • Compile and analyze data for external reports to satisfy state and federal reporting requirements • Develop technically sophisticated reports and dashboards within the ODS/EDW and COGNOS reporting environment • Conduct analyses and research projects to enlighten issues, evaluate effectiveness, and support evidence-based decision-making • Train, supervise and provide leadership to IR practitioners to ensure accuracy, timeliness, and consistency of reports • Serve as the IPEDS keyholder • Serve on the PPCC Institutional Review Board

• Report Writer and Analyst

  • Oct 2014 - Apr 2019

  • Served as the subject matter expert in IBM Cognos, created over 200 IBM Cognos reports, and provided consultation and training to data users • Responded to state and federally-mandated reports (e.g., IPEDS, Common Data Set, College Board Survey) and ensured data accuracy and consistency • Used the National Student Clearinghouse to obtain student enrollment history and improve the quality of institutional data • Provided data to support scholarship and grant reporting… Show more • Served as the subject matter expert in IBM Cognos, created over 200 IBM Cognos reports, and provided consultation and training to data users • Responded to state and federally-mandated reports (e.g., IPEDS, Common Data Set, College Board Survey) and ensured data accuracy and consistency • Used the National Student Clearinghouse to obtain student enrollment history and improve the quality of institutional data • Provided data to support scholarship and grant reporting requirements • Supported the college’s assessment, strategic planning, and accreditation efforts • Provided recurring reports to the leadership team of the institution/divisions/programs • Responded to an average of 250 requests from internal and external stakeholders annually • Performed multivariate data analysis in SPSS to evaluate the quality of curricula and programs, transformed data into information for institutional decision-makers, and oversaw compliance with standards • Provided recommendations for improving operational efficiencies and student experiences through in-depth analysis • Collected and published institutional data on college website and portal • Compiled and updated Databook and Enrollment Dashboard to provide internal/external stakeholders with easy access to commonly used facts • Analyzed institutional surveys (e.g., CCSSE, SENSE) and assisted departments in designing and administrating official surveys • Represented the college to attend monthly Institutional Research Advisory Group (IRAG) meetings and Cognos Reporting Open Workshop • Attended AIR (Association for Institutional Research) Annual Conference • Actively participated in multiple Colorado Community College System-wide task force • Served on the Pikes Peak Community College Enrollment task force as a data expert and provided in-depth analytical reports to support initiatives at the institution



University of the Rockies

• United States
• Higher Education
• 1 - 100 Employee

• Assessment Specialist

  • Oct 2012 - Sep 2013

  • Developed/administered surveys in Qualtrics, and assessed user satisfaction for improving service quality • Analyzed student learning outcomes with SPSS, summarized reports using Excel/Tableau charts, and provided implementable recommendations for improving student learning experience at different levels (e.g., program, department, institution) • Ensured data integrity and delivery of multiple projects with respect to time and scope • Managed resource across multiple… Show more • Developed/administered surveys in Qualtrics, and assessed user satisfaction for improving service quality • Analyzed student learning outcomes with SPSS, summarized reports using Excel/Tableau charts, and provided implementable recommendations for improving student learning experience at different levels (e.g., program, department, institution) • Ensured data integrity and delivery of multiple projects with respect to time and scope • Managed resource across multiple projects and forecasted future availability for scheduling new projects • Analyzed institutional credit hour, assessed inter-rater reliability, identified issues in credit hour analysis procedure, and created solutions for future improvement • Conducted annual institutional assessment and academic quality report • Developed SOP for rubric development, evaluated grading rubric, and created rubrics in the grading system Show less • Developed/administered surveys in Qualtrics, and assessed user satisfaction for improving service quality • Analyzed student learning outcomes with SPSS, summarized reports using Excel/Tableau charts, and provided implementable recommendations for improving student learning experience at different levels (e.g., program, department, institution) • Ensured data integrity and delivery of multiple projects with respect to time and scope • Managed resource across multiple… Show more • Developed/administered surveys in Qualtrics, and assessed user satisfaction for improving service quality • Analyzed student learning outcomes with SPSS, summarized reports using Excel/Tableau charts, and provided implementable recommendations for improving student learning experience at different levels (e.g., program, department, institution) • Ensured data integrity and delivery of multiple projects with respect to time and scope • Managed resource across multiple projects and forecasted future availability for scheduling new projects • Analyzed institutional credit hour, assessed inter-rater reliability, identified issues in credit hour analysis procedure, and created solutions for future improvement • Conducted annual institutional assessment and academic quality report • Developed SOP for rubric development, evaluated grading rubric, and created rubrics in the grading system Show less



University of Colorado Denver

• United States
• Higher Education
• 700 & Above Employee

• Teaching Assistant

  • Aug 2006 - Dec 2012

  • Graded assignments, exams, and projects in database management courses (e.g., developing and normalizing ERD, writing SQL queries, and creating database with Oracle SQL and MS Access) and Business Problem Solving courses (e.g., formatting spreadsheets, writing functions, creating Pivot Table & filter, and building charts using MS Excel)

• Instructor

  • Jan 2011 - May 2011

  • Conducted lectures and presentations clearly to help students learn study materials effectively • Communicated effectively with students to understand their problems. Supported students in overcoming their difficulties • Taught students how to communicate properly and effectively on eCollege, a SaaS platform owned by Pearson • Tutored students and help them understand complex class material through straightforward explanation

• Graduate Research Assistant

  • Aug 2006 - May 2009

  • Collected open source announcement from news wire and coded news into systematic data set • Conducted literature reviews on areas, such as impact of IT, newspaper industry and IT values