Human Resources Delivery Manager

• Dec 2018 - Present

Responsible of workforce planning and employment (recruitment, selection, and hiring process), compensation & benefits, policies definition, employee and labor relations.With Technology area, I work to identify automation options to improve the quality and eficience of Human Reources process, and participate in definition and development of new platforms for the area.With Finance area, I work to define compensation structure for employees and external contractors of the company at global level.With Legal area, I work to create all contract models required by the company, and apply them according to the the requirements. Show less

Human Resources Manager

• Oct 2013 - Nov 2018

As global Human Resources Manager, I was responsible for standardize policies and HR processes, define and implement methods to work with personnel suppliers in countries where Echez does not have offices, work with head-hunters to recruit and select executive, manages and leaders, define training and development plans, create global organizational structure and define remuneration standards according to position and region.

Operations Lead

• Dec 2012 - Oct 2013

As Operations Leader I was responsible for identification, standardization and documentation of business processes related with execution of compliance campaigns.Simultaneously, I worked with Human Resources area as responsible for the definition of policies and rules for the company, get contracts with actual and new employees, defining and implementing HR processes such as recruitment, selection, hiring and exit of people.

Implementation Engineer

• Sep 2010 - Dec 2012

As engineer in charge of implement the Academic Information System, I performed activities such as installation, end user and administration user training, release the system at production environment, and make documentation support. As engineer in charge of implement the Academic Information System, I performed activities such as installation, end user and administration user training, release the system at production environment, and make documentation support.

Project Manager

• Oct 2009 - Aug 2010

As Project Manager I was responsible for different teams of ERP implemention at Secretaria Distrital de Hacienda, Secretaría Distrital de Educación and Secretaría Distrital de Salud.Whiting my main functions were: defining the budget and schedule of the projects, participate in control management meetings, definition of resources required by the company for project’s execution (personnel, equipment), identification of variances in the implementation and definition of corrective actions, scaling up cases to customer’s directives to find solutions. Show less

Information System Manager

• Jan 2006 - Sep 2009

While my tenure at GTS, I leaded the team responsible for develop new information systems and implementation of Secretaría de Hacienda del Distrito ERP Solution (SI Capital) in Colombian government entities. The implementation process includes the customization of the solution for specific customer needs, additional developments, and execution of activities required to get the solution ready to be released in production.As part of management Committee, I was responsible for participate in company planning and for definition of formats, processes, roles, responsibilities and functions for Information Systems area.As Information Systems Manager, I was responsible for recruiting and select new engineers for projects, establish assessment measures and execute biannual evaluation for all team.I was focused on the accomplishment of delivery commitments in terms of objectives, standards, schedule and legal aspects. Projects successfully implemented by my team were in production in customers like Departamento Administrativo Nacional de Estadísticas (DANE), Secretaría Distrital de Cultura (SDC) and Fondo de Cesantías y Pensiones (FONCEP), among others. Show less

Education Manager

• Feb 2004 - Nov 2005

As Education Country Manager for Colombia and Ecuador, my responsibilities included Oracle University sales and delivery teams management as well as Oracle University partners management. Other responsibilities were financial controll and report of Education area, delivery quality assurance for Education products and services, and being a member of Oracle Colombia managerial committee. Some of my team achievements were the reaching in full of revenue and margin sales objectives and the implementation of a partners-based education products and services delivery model, this delivery model levered the improvement of the operational margin for territory in charge. Show less

LAD Partners Operations Manager

• Jun 2003 - Feb 2004

Regarding LAD Partners Operations Manager and LAD Sales Support position, my responsibilities were leading the team responsible for supporting activities for the Oracle University sales team, leading the implementation of Oracle Training Administration (OTA) information system, and controlling Oracle University partner contracts. All these responsibilities for Latin America region.

LAD Classroom Operations Manager

• Jan 2001 - May 2003

While in the LAD Classroom Operations Manager position, my responsibilities included leading the team responsible for Classroom Operations, managing revenue recognition, income and expenses together with the finance team, and managing quality assurance process for classroom centers. The reach of these responsibilities were Latin America region.

Education Coordinator

• Dec 1998 - Dec 2000

As Education Coordinator, I was responsible for manage the instructors team, work together with sales team in order to define new revenue generation activities, manage the delivery of products and services, and financial control of the team. As Education Instructor Manager, I was responsible for the developing of Oracle Colombia instructors team.

Education Instructor Manager

• Mar 1997 - Nov 1998

Technical Support Engineer

• Mar 1994 - Feb 1997

Information Technology Analyst

• Feb 1992 - Feb 1994

I was responsible for the maintenance of the EAFIT Admission and Recoding Information System and the developing of the EAFIT Continued Education Center Information System. She was also a teacher of information systems related assignments at Business Administration and Finance departments. I was responsible for the maintenance of the EAFIT Admission and Recoding Information System and the developing of the EAFIT Continued Education Center Information System. She was also a teacher of information systems related assignments at Business Administration and Finance departments.