Liliana Antunes

Project Manager Dealer & Special Business at Kärcher Schweiz
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Contact Information
us****@****om
(386) 825-5501
Location
Lucerne, Lucerne, Switzerland, CH
Languages
  • German Native or bilingual proficiency
  • Portuguese Full professional proficiency
  • English Full professional proficiency
  • French Professional working proficiency
  • Spanish Professional working proficiency
  • Italian Professional working proficiency
  • Korean Elementary proficiency

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Credentials

  • Creative Thinking
    Coursera
    Jun, 2020
    - Nov, 2024
  • Teaching English as a Foreign Language (TEFL)
    THE TEFL ACADEMY - Leading EFL Teacher Trainer Provider
    May, 2020
    - Nov, 2024
  • Certificate in Advanced English
    University of Cambridge
    Jan, 2019
    - Nov, 2024
  • Bachelor of Science - Business Administration
    Lucerne University of Applied Sciences and Arts
    Sep, 2017
    - Nov, 2024
  • Internal Auditor
    Human Factor Excellence GmbH
    Jul, 2017
    - Nov, 2024
  • DELF B1
    Ministère de l'Éducation nationale
    Apr, 2011
    - Nov, 2024
  • Computer user - II SIZ
    SIZ AG
    Feb, 2011
    - Nov, 2024

Experience

    • Switzerland
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Project Manager Dealer & Special Business
      • Nov 2020 - Present

    • English Second Language Teacher
      • Jul 2020 - Present

      • Planning, preparing and delivering English lessons (online and in person)• Developing presentation teaching materials• Reinforcing student’s listening, speaking, reading and writing skills• Encouraging student to speak English

    • Long-term travel
      • May 2019 - Nov 2020

      Russia, Georgia, Armenia, Mongolia, China, Taiwan, Japan, Philippines, Singapore, Indonesia, Malaysia • Completed an Online Level 5 TEFL (Teaching English as a Foreign Language) certificate and therefore perfected my language and communication skills• Development of organizational expertise and planning abilities• Stress resilience and improvisation skills in crisis• Increase of intercultural competences and social engagement through volunteering in hostels • Refinement of budget and financial skills • Growth and personal development • Optimisation of navigation and negotiation skills

    • Switzerland
    • Insurance
    • 700 & Above Employee
    • Graduate Internship in Project Management (PMO)
      • Mar 2018 - Apr 2019

      • Assistance in resource planning and consolidation on Helvetia specific software • Controlling and monitoring project finances• Creation and content management of project status on the intranet• Creation and issue tracking of tickets on Jira for project development• Organisation and presentation of diverse meetings (kick-off, project events and workshops)• Keeping record of diverse workshops and project committee• Training and supporting a new employee• Point of contact concerning administrative assistance and IT support

    • Switzerland
    • Banking
    • 700 & Above Employee
    • Junior Tax Compliance/Provisioning Specialist
      • Nov 2014 - Feb 2018

      • Editing and processing tax specific data • Analysing tax-related data of security transfers• Quality inspections• Maintaining regular stakeholder correspondence• Process document preparation • Editing and processing tax specific data • Analysing tax-related data of security transfers• Quality inspections• Maintaining regular stakeholder correspondence• Process document preparation

    • Switzerland
    • Hospitality
    • 1 - 100 Employee
    • Banquet Server
      • Apr 2013 - Sep 2015

      • Set up for events and preparation of coffee breaks, carts and stations• Serving guests• Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils and refilling glasses• Adhere to grooming and appearance standards • Set up for events and preparation of coffee breaks, carts and stations• Serving guests• Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils and refilling glasses• Adhere to grooming and appearance standards

    • Switzerland
    • Insurance
    • 700 & Above Employee
    • Customer Service Officer
      • Aug 2012 - Feb 2013

      • Processing insurance resignations• Recording and editing client databases• Correspondence production • Processing insurance resignations• Recording and editing client databases• Correspondence production

    • Switzerland
    • Insurance
    • 700 & Above Employee
    • Maturity Internship
      • Aug 2011 - Jul 2012

      • Intensive telephonic and written contact with stakeholders (in German, English, Italian, Spanish, Portuguese and French)• Performance of address, payment changes and payment transfers• Clarification and processing payment blockages• Preparation of recoveries, statements and tax reports • Intensive telephonic and written contact with stakeholders (in German, English, Italian, Spanish, Portuguese and French)• Performance of address, payment changes and payment transfers• Clarification and processing payment blockages• Preparation of recoveries, statements and tax reports

    • Switzerland
    • Market Research
    • 1 - 100 Employee
    • 8-week Internship
      • May 2010 - Jun 2010

      • Assistance in IT, finance and human resource department • Assistance in IT, finance and human resource department

Education

  • Lucerne University of Applied Sciences and Arts
    Bachelor of Science in Business Administration, Specialisation in Value Network and Process Management
    2013 - 2017

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