Lilian Ndinda

Operation manager at European Women Payments Network (EWPN)
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Experience

    • Netherlands
    • Financial Services
    • 1 - 100 Employee
    • Operation manager
      • Nov 2019 - Present

      Operations Manager EWPN (European women in payment Network) 11/2019 – present Creating and curating content for social media channel. Developing a content calendar and scheduling posts using social media management tools Writing captions, creating graphics, and selecting relevant hashtags to increase engagement Monitoring social media accounts and responding to comments and messages Email Management: Filtering and prioritizing incoming emails to ensure that urgent matters are dealt with first. Offer client relations management, administrative and office management solutions through virtual modalities. Manages daily administrative tasks and schedules of clients with strict confidentiality. Show less

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Volunteer
      • Aug 2017 - Present

      Provides guidance and service to young girls, in a fun and entertaining way, helping them to develop leadership skills of character, confidence and courage and on an individual or group basis. Ensures that all activities are within the boundaries of Girl Scout, ISKL and local guidelines & regulations. Provide guidance to all training to troop leaders and co-leaders. Recruit leaders and co-leaders for all grade level troops Provides guidance and service to young girls, in a fun and entertaining way, helping them to develop leadership skills of character, confidence and courage and on an individual or group basis. Ensures that all activities are within the boundaries of Girl Scout, ISKL and local guidelines & regulations. Provide guidance to all training to troop leaders and co-leaders. Recruit leaders and co-leaders for all grade level troops

    • Writing and Editing
    • 200 - 300 Employee
    • Transcriptionist
      • Mar 2017 - Present

      Provide general transcription services for various meetings. Transcribing focus group discussions and interviews for market research. Transcribing podcast episodes for podcasters or podcast networks. Business transcription: Transcribing interviews, meetings, conference calls, and other business-related content listening to audio recordings and transcribing them into written documents while adhering to certain formatting rules. Conducting research to verify names, terms, and technical terminology as needed. Transcribing general audio files ensuring correct grammar, easy and readability. and completing assignments in a timely manner. Show less

    • United Kingdom
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Transcriptionist
      • May 2020 - Dec 2022

      Business transcription: Transcribed online meetings, interviews, and other business-related content. Transcribed medical podcast reviewing best practices for medical safety during Covid pandemic. Transcribed classroom lectures/ lessons timely free of errors Transcribed audio files the system, ensuring correct grammar, easy readability, and completing assignments in a timely manner. Business transcription: Transcribed online meetings, interviews, and other business-related content. Transcribed medical podcast reviewing best practices for medical safety during Covid pandemic. Transcribed classroom lectures/ lessons timely free of errors Transcribed audio files the system, ensuring correct grammar, easy readability, and completing assignments in a timely manner.

    • United States
    • Internet Publishing
    • 700 & Above Employee
    • Transcriptionist
      • 2018 - 2020

      Online webinars and interviews for business meetings were part of my transcription assignments. Insurance transcriptions: Transcribed various statements from claimants and witnesses for filling. Ensured good grammar, readability, and punctuality in the transcription of common business meeting audio files. Transcribed audio recordings accurately, capturing all the nuances and details in the spoken content. Online webinars and interviews for business meetings were part of my transcription assignments. Insurance transcriptions: Transcribed various statements from claimants and witnesses for filling. Ensured good grammar, readability, and punctuality in the transcription of common business meeting audio files. Transcribed audio recordings accurately, capturing all the nuances and details in the spoken content.

    • Kuwait
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Logistics Coordinator
      • Dec 2010 - Aug 2011

      Managed exports and imports processes for sea freight, coordinated customs compliance, oversaw inventory control, led customer service and supported transportation logistics. Role included undertaking market intelligence and preparing scheduled reports. Managed exports and imports processes for sea freight, coordinated customs compliance, oversaw inventory control, led customer service and supported transportation logistics. Role included undertaking market intelligence and preparing scheduled reports.

    • India
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Sales Manager, freight forwarding division
      • Apr 2004 - Dec 2007

      Designed, coordinated, monitored and evaluated overall logistic support functions including forecasting, problem identification and solving, supply needs assessment, supply schedule prioritization and allocation. Also addressed customer problems, re-negotiated contracts, and ensured proper service that eliminated ‘root’ problems Designed, coordinated, monitored and evaluated overall logistic support functions including forecasting, problem identification and solving, supply needs assessment, supply schedule prioritization and allocation. Also addressed customer problems, re-negotiated contracts, and ensured proper service that eliminated ‘root’ problems

    • France
    • Maritime Transportation
    • 700 & Above Employee
    • Sales Executive
      • Feb 2002 - Mar 2004

      Contributed to the implementation of promotional programmes which optimized revenue levels by putting strong focus on customer retention and satisfaction through relationship management and cultivating enduring ties with a diverse clientele base. Also oversaw client relations, contract negotiations and order fulfilment. Contributed to the implementation of promotional programmes which optimized revenue levels by putting strong focus on customer retention and satisfaction through relationship management and cultivating enduring ties with a diverse clientele base. Also oversaw client relations, contract negotiations and order fulfilment.

    • France
    • Freight and Package Transportation
    • 700 & Above Employee
    • Export and transport coordinator
      • Jan 2000 - Jan 2002

      Covered wide-ranging duties with strong emphasis on coordinating export documentation and customs formalities, and liaising with customs and shipping lines for inspection of export commodities. Covered wide-ranging duties with strong emphasis on coordinating export documentation and customs formalities, and liaising with customs and shipping lines for inspection of export commodities.

Education

  • Kenyatta University
    Bachelor's degree, Educational Leadership and Administration, General

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