Lilian Mburu
Book Category Lead, Procurement, and Inventory Analyst at Text Book Centre Ltd- Claim this Profile
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Bio
Credentials
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Lean Six Sigma Yellow Belt (ICYB)
AmagoPro Consulting Private LimitedMar, 2022- Nov, 2024
Experience
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Text Book Centre Ltd
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Kenya
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Retail
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100 - 200 Employee
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Book Category Lead, Procurement, and Inventory Analyst
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Jan 2017 - Present
• New supplier’s contracts: Negotiate with new publishing partners and authors by reviewing their publications, make necessary recommendations, and assist them in signing an MOU with TBC as per the company’s policies, coordinate with Data management team to onboard them as suppliers on the system before transaction. • Procurement: placing suppliers order for new books and re-order for the existing books to both international and local suppliers. • Customer Service: Managed vendor relations and communications within various brands and publishing houses, resulting in efficient reaction to late shipments, order cuts, and out of stocks to ensure goods arrive to the distribution centres and stores in time to maximize sales. • Inventory Control: Accurately generate book replenishment report and new book title using purchase orders during normal, promotional, and seasonal sales period while maintaining FY inventory plan in merchandise receipts. • Inventory management: Allocated inventory efficiently and analysed merchandise performance and books needed throughout multiple departments within TBC stores and corporate customers which resulted in total sales of over 80% (2020-2021). • Analytics: Lead sales and inventory analysis for the Books Category, work with Category manager to strategize and implement sales target as per the KPI. • Product management: Research of New Books titles, tracking of customers suggestions from customer service and the trending prepare a report for new product list for procurement process. • Coordination: Worked with Data Management, Publishers, Sales, Retail Stores, Logistics, and customer service departments in ensuring operational efficiency, distribution, and reporting. • Manipulate forecast models at both direct current and store level to successfully maintain above 97% in-stock in books sections. • Led multiple projects to ensure departments' receipt plan goals were met and vendor funding was achieved during company's key sales events. Show less
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Nippon Book Centre Ltd
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Nairobi, Kenya
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Assistant Sales Manager
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Mar 2012 - Dec 2016
• Responsible for the purchasing, production planning, Inventory control and distribution operations of stocks in all countrywide Branches. • Responsible for monthly, quarterly, and annual physical inventory as well as reconciling inventory discrepancies • Managing and oversight of business’s countrywide branches and maintain data entry system • Receiving & confirming deliveries of all incoming consignment of right quality of goods • Implemented an audit process that led to 100% put a way with no errors as well as successfully managing a SKU growth of over 98% • Ensured that inventory control needs were consistently met by improving, developing, and building upon existing measures involving safety, quality and productivity STD. • Responsible for minimizing overstocks and removal of obsolete or redundant raw materials to maximize availability of working capital. • Monitoring returns, damage replacements and non-moving books. • Responsible for managing control measures to ensure mistakes, inaccuracies and discrepancies highlighted are addressed and resolved in a timely manner. Show less
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Nippon Boutique Rest Place Ltd
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Malindi, Kilifi County, Kenya
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Sales Team Lead
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Mar 2010 - Nov 2012
• Achieved 50% high in annual company savings by researching part pricing and negotiating new contracts with alternative vendors on a regular basis. • Performed initial set-up and implementation of the [company name]. Inventory Management Program (JDE), designed and implemented the Inventory Department and developed procedures to increase efficiency of spare parts flow • Manage all company shipping and receiving, supervise staff and ensure completion of assigned duties • Increased sales volume in 3rd quarter directly related to clientele and coddling incentives as well as instilling exceptional customer service and brandy standards • Achieved forecasted sales budget for full year by an additional 4% • Effectively staffed managerial operations and sales roles • Successfully completed four biannual inventories with impeccable results • Ensure compliant of books standard and processes were always met. • Participated efficiently with sourcing, on boarding employees and effective training and development Show less
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Education
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2021 - 2023
KCA University
Bachelor's degree, Procurement and Logistics -
2007 - 2009
Nairobi Institute of Business Studies
Higher National Diploma, Purchasing and Supply Management -
2003 - 2006
Ruchu Girls’ High School
High School Diploma, KCSE
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