Lilian Gladys

Mini Bar Attendant/waitress at Shade Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
AE

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Mini Bar Attendant/waitress
      • Apr 2018 - Present

      -As a bar attendant: service of alcohlic and non alcoholic beverages-Analysis of financial data-Making of cocktails-stock taking.

    • Waitress
      • Aug 2016 - Apr 2018

    • Hostess
      • Jan 2015 - Present

      I worked here for 2 years(April 2015-Jan 2018)and my achievements and responsibilities included: 1. Greeting incoming and departing guests; warmly with a genuine smile and eye contact; escorting them to assigned dining area; presenting menus; announcing waiters name. 2. Observing guests needs throughout dining experience to ensure they receive high quality service. 3. Answering incoming calls to the restaurant and to provide appropriate service. 4. Managing the flow of guests into the dining and Bar areas, provide accurate wait times to incoming guests if appropriate. 5. Attending to special guest needs and requests.

Education

  • Nairobi Technical Training Institute
    Diploma, Food And Beverage Management
    2009 - 2012

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