Experience

Alcott Center for Mental Health Services

• United States
• Mental Health Care
• 1 - 100 Employee

• Case Manager

  • Dec 2021 - Present



Matthews Family Counseling

• Counseling Intern

  • Sep 2020 - Apr 2021



UCLA Central Ticket Office

• United States
• Events Services
• 1 - 100 Employee

• Customer Service Representative - Student Supervisor

  • Oct 2017 - Sep 2020

  - Assisting supervisors in quarterly events by processing, selling, and distributing tickets for on-campus and off-campus events and registered organizations. - Supervising the work being done by other student workers during transactions and accounting for currency. - Preparing various auditory reports for a wide range of events summarizing sales and event details from the theater, performing arts, and athletic events. - Training new employees in creating reports, printing orders, and logging in ticket details and applicable information. Show less

• Customer Service Representative

  • Oct 2017 - Sep 2020

  - Maintained reports on transactions of ticket inventory. - Provided quality customer service, resolving customer issues, and possessing sound judgment. - Responsible for answering client inquiries, providing information, maintaining balance sheets, filling reservations, and taking phone calls from customers



UCLA Early Academic Outreach Program

• Academic Advisor

  • Sep 2019 - Apr 2020

  - Advised high school students with college application material, provided college and academic advising and conducted demographic and academic data collection. - Built one on one relationships with an array of students from different backgrounds to assist with UC and CSU admission requirements, financial aid resources, and college entrance exams. - Conducted classroom and large assembly presentations and meeting to students and parents - Advised high school students with college application material, provided college and academic advising and conducted demographic and academic data collection. - Built one on one relationships with an array of students from different backgrounds to assist with UC and CSU admission requirements, financial aid resources, and college entrance exams. - Conducted classroom and large assembly presentations and meeting to students and parents