Lilia Kaneva

Customer Experience Associate at Crypto.com
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Contact Information
us****@****om
(386) 825-5501
Location
Lozenets, Sofia City, Bulgaria, BG
Skills

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Bio

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Experience

  • Crypto.com
    • Singapore
    • Financial Services
    • 700 & Above Employee
    • Customer Experience Associate
      • May 2021 - Present

  • First Steps Legal & Consulting
    • United Kingdom
    • Legal Services
    • 1 - 100 Employee
    • Animator/ Graphic Designer
      • Oct 2020 - May 2021

      - creating/ editing art designs for the website - website content editing - designing logos and digital design content - creating/ editing art designs for the website - website content editing - designing logos and digital design content

  • ClaimCompass.eu
    • Bulgaria
    • Legal Services
    • 1 - 100 Employee
    • Customer Care Agent
      • May 2018 - Sep 2020

      - Outbound and inbound communication with clients via chat and phone - Bug report - Website content editing - Outbound and inbound communication with clients via chat and phone - Bug report - Website content editing

  • Institute of Mental Health and Development
    • Sofia, Sofia City, Bulgaria
    • Psychology Intern
      • Nov 2016 - Jun 2017

      - Adiministering tests - Assisting in therapy - Adiministering tests - Assisting in therapy

  • Psychiatry clinic atMilitary Medical Academy
    • Sofia, Bulgaria
    • Psychology Intern
      • Oct 2016 - Jun 2017

      - Test adiministration - Interviewing patiens - Taking part in medical discussions - Test adiministration - Interviewing patiens - Taking part in medical discussions

  • Под Моста (Pod Mosta)
    • Content Writer
      • Jun 2013 - Sep 2015

Education

  • Sofia University St. Kliment Ohridski
    Master's degree, Clinical Psychology
    2017 - 2021
  • Sofia University St. Kliment Ohridski
    Psychology
    2013 - 2017

Community

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