Experience

Anaheim Transportation Network

• United States
• Truck Transportation
• 1 - 100 Employee

• Outreach Coordinator, Sales and Marketing

  • Aug 2022 - Present



Segerstrom Center for the Arts

• United States
• Performing Arts
• 100 - 200 Employee

• COVID Compliance Coordinator

  • Dec 2021 - Aug 2022

  • Holds COVID-19 certification to serve as the first level contact and response for COVID-19• Maintains updated with community trends and recommendations• Coordinates show advancement meetings to ensure schedules and requirements are met from load-in/out• Oversee production’s COVID-19 addendum riders• Organizes department and interdepartmental meetings• Collaborates with multiple departments including but not limited to security, theater operations, stage crew, technical directors, and road managers to provide up to date information• Administers and verifies COVID-19 tests while maintaining confidential and sensitive information• Researches and applies best practices and procedures based on CDC and IATSE, the union for live events guidelines• Types correspondence, provides spoken and written directions• Maintains up to date files, records, verify accuracy for information, uses office equipment to make copies, scan documents, and order supplies, • Creates way finding signs, answer phones, routes inquiries, verifies and reviews materials for completeness• Created training manual, creates schedules, organizes training presentations • Supervises and makes adjustments as necessary to ensure projects and activities are completed to specifications and high standards. • Gathers customer feedback to improve process and protocols• Reserves meeting rooms, provide information to update program calendar, and completes operation forms for event requests• Manages resources, reduced spending cost in supplies, and creates progress reports for leaders. • Researches and builds rapport with vendors

• Contact Center Manager

  • Jan 1999 - Dec 2021

• Assistant Box Office Manager

  • Feb 1996 - Mar 1999

• Customer Service Representative

  • Feb 1991 - Feb 1996