Lili-Anne Kondo
Settlement Worker - Intake at Ottawa Community Immigrant Services- Claim this Profile
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English Native or bilingual proficiency
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French Native or bilingual proficiency
Topline Score
Bio
Gertrude Wilkes
Responsive and empathetic, Lili is a good listener who can be relied on to follow through and provide appropriate information, resources and referrals.
Rachel Horsley
I had the privilege of working with Lili in a variety of contexts at Mothercraft. I was constantly impressed and delighted at the earnest, compassionate and aware way in which she conducted support to clients and volunteers. Lili took on her role with enthusiasm and quickly learned the specifies of the context, while gently bringing her own expertise to enrich the program. Lili was always ready for a new challenge and sought to support the efforts of the program and the agency at every turn. She worked hard and with intention, all while being a tremendous pleasure to have as a team member for all of the staff at Mothercraft. Lili came to Mothercraft to fill needs around intake and administration, but took on greater responsibility including event coordination, volunteer management, communications, counselling and program development with competency and success. Lili was key to the successful completion of the revision of 2 volunteer training programs, the implementation of a new client database and taking on program management when there were transitions. Lili's positive, can-do attitude shines. She is self aware, and practices an anti-oppression approach at all times. Her resiliency and commitment inspires others to do their best and to support the work she is undertaking. Everyone should be so lucky as to be able to work with Lili, I would do so again and again.
Gertrude Wilkes
Responsive and empathetic, Lili is a good listener who can be relied on to follow through and provide appropriate information, resources and referrals.
Rachel Horsley
I had the privilege of working with Lili in a variety of contexts at Mothercraft. I was constantly impressed and delighted at the earnest, compassionate and aware way in which she conducted support to clients and volunteers. Lili took on her role with enthusiasm and quickly learned the specifies of the context, while gently bringing her own expertise to enrich the program. Lili was always ready for a new challenge and sought to support the efforts of the program and the agency at every turn. She worked hard and with intention, all while being a tremendous pleasure to have as a team member for all of the staff at Mothercraft. Lili came to Mothercraft to fill needs around intake and administration, but took on greater responsibility including event coordination, volunteer management, communications, counselling and program development with competency and success. Lili was key to the successful completion of the revision of 2 volunteer training programs, the implementation of a new client database and taking on program management when there were transitions. Lili's positive, can-do attitude shines. She is self aware, and practices an anti-oppression approach at all times. Her resiliency and commitment inspires others to do their best and to support the work she is undertaking. Everyone should be so lucky as to be able to work with Lili, I would do so again and again.
Gertrude Wilkes
Responsive and empathetic, Lili is a good listener who can be relied on to follow through and provide appropriate information, resources and referrals.
Rachel Horsley
I had the privilege of working with Lili in a variety of contexts at Mothercraft. I was constantly impressed and delighted at the earnest, compassionate and aware way in which she conducted support to clients and volunteers. Lili took on her role with enthusiasm and quickly learned the specifies of the context, while gently bringing her own expertise to enrich the program. Lili was always ready for a new challenge and sought to support the efforts of the program and the agency at every turn. She worked hard and with intention, all while being a tremendous pleasure to have as a team member for all of the staff at Mothercraft. Lili came to Mothercraft to fill needs around intake and administration, but took on greater responsibility including event coordination, volunteer management, communications, counselling and program development with competency and success. Lili was key to the successful completion of the revision of 2 volunteer training programs, the implementation of a new client database and taking on program management when there were transitions. Lili's positive, can-do attitude shines. She is self aware, and practices an anti-oppression approach at all times. Her resiliency and commitment inspires others to do their best and to support the work she is undertaking. Everyone should be so lucky as to be able to work with Lili, I would do so again and again.
Gertrude Wilkes
Responsive and empathetic, Lili is a good listener who can be relied on to follow through and provide appropriate information, resources and referrals.
Rachel Horsley
I had the privilege of working with Lili in a variety of contexts at Mothercraft. I was constantly impressed and delighted at the earnest, compassionate and aware way in which she conducted support to clients and volunteers. Lili took on her role with enthusiasm and quickly learned the specifies of the context, while gently bringing her own expertise to enrich the program. Lili was always ready for a new challenge and sought to support the efforts of the program and the agency at every turn. She worked hard and with intention, all while being a tremendous pleasure to have as a team member for all of the staff at Mothercraft. Lili came to Mothercraft to fill needs around intake and administration, but took on greater responsibility including event coordination, volunteer management, communications, counselling and program development with competency and success. Lili was key to the successful completion of the revision of 2 volunteer training programs, the implementation of a new client database and taking on program management when there were transitions. Lili's positive, can-do attitude shines. She is self aware, and practices an anti-oppression approach at all times. Her resiliency and commitment inspires others to do their best and to support the work she is undertaking. Everyone should be so lucky as to be able to work with Lili, I would do so again and again.
Credentials
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Mental Health First Aid
Mental Health Commission of CanadaFeb, 2015- Nov, 2024 -
Shelter Management Information System (SMIS) Training
-Jan, 2015- Nov, 2024 -
Applied Suicide Intervention Skills Training (ASIST)
Living works / CMHAJan, 2010- Nov, 2024
Experience
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Ottawa Community Immigrant Services Organization - OCISO
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Settlement Worker - Intake
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Jun 2016 - Present
The Settlement Counsellor (Intake) promotes the settlement and integration of immigrants and refugees through the provision of initial settlement services to individuals and groups. The service approach incorporates cultural considerations and an awareness of migration experiences. The Settlement Counsellor (Intake) promotes the principles, policies and practices of equity, access and inclusion through advocacy, engagement and the provision of links with supportive organizations. Main Responsibilities: - Assess the settlement needs of drop-in clients and over the phone inquiries -Provide brief supportive counselling -Refer clients based on identified needs to settlement or counselling staff as well as other OCISO programs such as employment, youth, seniors, Multicultural Laison Officer program. -Maintaining current knowledge and awareness on relevant community resources, policies and legislation -Maintain required statistics and records -Establish and maintain effective relationships with community service providers to bring awareness and knowledge about newcomer settlement needs and settlement services. -Promote OCISO’s services at community events, information fairs and public forums. -Sensitize the community regarding immigrant issues through cooperative and constructive working relationships with community stakeholders. -Demonstrate a commitment to OCISO’s culture of respect management approach and anti-racism/anti-oppression policy within the work environment and in the community Show less
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University Settlement Toronto
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Canada
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Civic and Social Organizations
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1 - 100 Employee
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Settlement and Social Services Community Developer
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Dec 2014 - Jan 2016
As a Community Developer, I plan, develop and implement programs for the community at large with a focus on current community needs/interests. I also am responsible for facilitating community feedback forums, engaging community members through volunteerism and participation, and assist in agency programs and events that strengthens community networks and social integration. RESPONSIBILITIES•Facilitate/conduct public meetings, community forums, or focus group discussions which provide opportunities for community members to identify shared concerns and articulate their needs•Facilitate workshops and weekly groups for newcomers and other members of our community.•Promote and facilitate engagement of community members through volunteerism and participation •Conduct promotion and outreach for agency programs, events and activities as suitable to the community at large to increase community participation and social integration•Participate in regular departmental meetings, providing updates and information to aid interdepartmental relationships and collaboration.•Attend community network meetings or events and liaise with community organizations to develop a basis for interagency collaboration•Maintain accurate statistical records and prepare regular program as required by management •Develop and maintain cooperation and openness, and work collaboratively with others to achieve University Settlement objectives •Recognize department and/or community needs/trends and develop appropriate methods to respond •Evaluate the effectiveness of the program and suggest improvements Show less
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Out of The Cold Shelter Program Worker
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Nov 2014 - Jan 2016
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Volunteer Coordinator
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Feb 2014 - Mar 2015
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Mothercraft Ottawa
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Non-profit Organizations
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1 - 100 Employee
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Family and Volunteer Support Worker/ Intervenante à l’appui des bénévoles et des clients
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Apr 2008 - May 2013
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BSW Field Instructor/ Placement Supervisor
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Sep 2012 - Apr 2013
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Midwifery Community Placement Preceptor
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Sep 2012 - Dec 2012
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Thunderbird Preschool
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Vancouver, BC
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Special Education Assistant
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Mar 2004 - Jul 2007
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Spectrum Society for Community Living
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Vancouver, BC
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Community Support Worker
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Jan 2004 - Jul 2007
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Education
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1999 - 2008
Carleton University
Bachelors of Social Work, Social Work -
1995 - 1999
Ecole Sainte-Anne
High School Diploma
Community
