Experience

Riya Travel & Tours Inc.
• United States
• Travel Arrangements
• 100 - 200 Employee
• Branch Manager

  • Sep 2015 - Present


Premiere Travel &tourism

• Saudi Arabia
• Hospitality
• 1 - 100 Employee

• Snr.travel consultant

  • Oct 2008 - Dec 2013

  • Provide superior and a consistent quality of travel services to sell tickets, travel related products and leisure travel products to corporate & individual customers. • Handle complex transactions and advise clients on the finer points of difficult itineraries, as well as provide them with efficient travel solutions and up to date information. • Book flights, tickets sales, travel insurance, car hire etc • Managing the outstanding balances falling due and contacting customers before the balances become overdue to confirm payments. • Dealing with complicated customer itineraries, refunds, etc • Handling customer orders and payments • Liaising with tour operators and other key partners/suppliers for hotels and airlines bookings and schedules. • Advising clients about passports, visas, foreign currency, travel insurance, car hire abroad and resorts • Using and updating IT skills, since information on holiday packages and bookings is usually accessed via a network Show less



Kurban Travels

• Lebanon
• Travel Arrangements
• 1 - 100 Employee

• Senior Travel Consultant & Coordinator

  • Jan 2008 - Sep 2008

  • Responsible of the accurate booking and reservation of corporate customers • Co-ordinate and support sales team in the selling and marketing of all products through efficient handling of direct mail and Tele- sales, answering to queries. • Analyze all group requests and liaise with the manager for the same • Liaise with Sales & Pricing and coordinate all Corporate Deal Proposals • Preparation of sales report • Responsible of the accurate booking and reservation of corporate customers • Co-ordinate and support sales team in the selling and marketing of all products through efficient handling of direct mail and Tele- sales, answering to queries. • Analyze all group requests and liaise with the manager for the same • Liaise with Sales & Pricing and coordinate all Corporate Deal Proposals • Preparation of sales report



Al Gaith Al Moosa Travel Agency (ALTA)

• Travel Consultant

  • Apr 1994 - Jan 2008

  • Responsible of the accurate booking and reservation of all walk-in & corporate customers • Dealing with quires, reservation & issuance of airline tickets for corporate customers. • Providing tailor-made package tours to suit customers as per their requirements. • Providing day-to-day and weekly sales reports to the finance department. • Training new employees on the system and helping them with telephone quires. • Maintaining good relationships with all airlines. • Give suggestions to rationalize and improve systems and procedures in general and within the branch. Show less