Lihi Chapel

Product Manager at Trinity Audio
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Contact Information
us****@****om
(386) 825-5501
Location
Israel, IL
Languages
  • English Professional working proficiency
  • Hebrew Native or bilingual proficiency

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Bio

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Oren Liberman

I had the pleasure of managing Lihi when she worked as a Product Manager on our team and I can confidently say that she is an exceptional employee. Lihi is highly devoted to her work, always going above and beyond to ensure that everything is done to the best of her ability. She is incredibly attentive to details, and her data-oriented mindset enables her to make informed decisions quickly. One of Lihi's standout qualities is her ability to speak her mind. She's not afraid to voice her opinions, even if they differ from those around her. This makes her an excellent team player who can bring new perspectives to the table. Lihi also cares about building relationships with the people she works with. She takes a genuine interest in getting to know her colleagues and understanding their needs. Her interpersonal skills make her a pleasure to work with, and she is always willing to lend a helping hand. Finally, Lihi is a quick learner who can adapt to new situations with ease. She approaches each challenge with a positive attitude and is always looking for ways to improve her skills and knowledge. Overall, I cannot recommend Lihi highly enough. She is a talented and dedicated employee who would be an asset to any team. Please don't hesitate to reach out to me if you have any questions or would like further information.

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Experience

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • Product Manager
      • Aug 2021 - Jan 2023

      • Experience with B2B2C SaaS product • Improved SaaS revenue by 3x over 15 months. • Increased registration funnel completion by 20%. • Improved internal invoicing process across operations and finance teams, resulting in 50% less time spent. • Collecting, managing and prioritizing requirements from the internal stakeholders across Sales, Marketing, Finance and Operations. • Leading calls with clients to refine their requirements from the product and overall experience and satisfaction. • Structuring team’s roadmap and sprints based on the company's OKR. Show less

    • Israel
    • Insurance
    • 1 - 100 Employee
    • Product Manager
      • Sep 2020 - Aug 2021

      • Led and implemented a change in one of the company’s core business processes, resulting in a decrease of 40% in production errors per month. • Led and launched an interactive chatbot (“Daniela”) to automate customer service processes, and decrease the number of calls to the customer center by 35% per month. • Collaborating with leaders across the company to shape and evolve the product, focusing on user acquisition and retention.• Developing and maintaining strong partnerships with internal stakeholders, cross departments, including Marketing, Sales, Control, Customer Service, and Operations. Show less

    • Junior Product Manager
      • Mar 2020 - Sep 2020

    • United States
    • Software Development
    • 700 & Above Employee
    • Manual QA Engineer
      • Sep 2015 - Oct 2016

      • Close work with development teams and product managers • Review of specification and requirement documents, case analysis, writing test scenarios (both web and mobile) • Using Agile methodology • Close work with development teams and product managers • Review of specification and requirement documents, case analysis, writing test scenarios (both web and mobile) • Using Agile methodology

    • Israel
    • Armed Forces
    • 700 & Above Employee
    • Military Service
      • Dec 2012 - Dec 2014

Education

  • Tel Aviv University
    B.Sc, Industrial Engineering and Management
    2016 - 2020
  • Give & Tech
    Product Managment 101, Product Management
    2020 - 2021
  • Politecnico di Torino
    B.Sc, Industrial Engineering and Management
    2019 - 2019

Community

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