Junior Payroll Administrator

• Feb 2013 - Present

Council Registrar

• 2012 - 2013

• Reviewed and checked applications and supporting document • Coded and processed applications into required electronic format • Scanned documents into database • Audited on-line applications for accuracy and completeness • Loaded information onto prescribed databases • Maintained activity logs and prepare reports • Responded to requests for information and statistics • Retrieved and presented required information in various formats • Dealt with requests for application changes • Communicated with applicants telephonically and in person • Provided guidance and information on application requirements Show less

Data Entry Operator

• 2012 - 2012

• Coded information into proper form for data entry • Keyed sales order into the inventory system with a focus on accuracy • Answered customer’s sales request over the phone and assisted customers effectively by resolving customer disputes • Discussed products offered and ensured customer satisfaction • Completed supporting paperwork and data entry as required • Accurately captured customer information • Created and maintained service reports • Coded information into proper form for data entry • Keyed sales order into the inventory system with a focus on accuracy • Answered customer’s sales request over the phone and assisted customers effectively by resolving customer disputes • Discussed products offered and ensured customer satisfaction • Completed supporting paperwork and data entry as required • Accurately captured customer information • Created and maintained service reports

Payroll Administrator

• 1999 - 2001

• Assisted in the bi-weekly hourly and salary payroll process • Processed timesheets, statutory holidays, commissions, ROE, and scheduling • Calculated vacation pay, retro pay, sick leave and deductions such as Pension Plan, Employment Insurance, and Income Tax • Coordinated and administrated Group Benefits Administration, Employment Verification Letters, and Incentive Bonus entitlement(s) • Provided internal departmental support by maintaining files and keeping records • Processed and monitored all staffing changes including new hires, leaves, transfers, salary adjustments, terminations, or other changes in accordance with legislative requirements and company standards. Show less