Experience

Micros South Africa (Pty) Ltd

• South Africa
• IT Services and IT Consulting
• 100 - 200 Employee

• Account Manager

  • Jun 2016 - Present



Silversea Cruises

• Assistant Restaurant Manager

  • Apr 2014 - Jun 2015

  .. ..



Madinat Jumeirah

• Dubai

• Assistant Outlet Manager

  • Apr 2012 - Apr 2014



Fairlawns Boutique Hotel

• Duty Manager

  • 2011 - 2011



Al Ain Palace Hotel

• Abu Dhabi, UAE

• Beverage Coordinator/ Food & Beverage Assistant Manager

  • Jan 2010 - Jul 2010

  I was initially employed at this property in the position of Food & Beverage Outlet Supervisor. In March 2010 I was appointed to the position of Food & Beverage Co-ordinator / Food & Beverage Assistant. In this capacity she was responsible for the following duties; Supervising Eight Outlets Managing Staff and Training of Staff Assisting the Food & Beverage Manager Making Sure that the Outlets and the F & B Department reach there budget. • HACCP and Environmental Safety • All Admin Duties • Marketing • Coordinating with Suppliers • Planning and Executing Promotions Show less



Bryanston Country Club

• Johannesburg Area, South Africa

• Restuarant Manager

  • Apr 2008 - Jan 2010

  In June 2008, I joined the Bryanston Country Club in the position of Restaurant & Bar Manager. In this capacity I was responsible for the following: • Managing Permanent and Temp Staff, Scheduling them as needed. Making Sure that both restaurant and Bar Run Smoothly Dealing with Complaints All Administration Taking Care of any other managerial duties In June 2008, I joined the Bryanston Country Club in the position of Restaurant & Bar Manager. In this capacity I was responsible for the following: • Managing Permanent and Temp Staff, Scheduling them as needed. Making Sure that both restaurant and Bar Run Smoothly Dealing with Complaints All Administration Taking Care of any other managerial duties



Thaba Ya Batswana

• Johannesburg Area, South Africa

• Function Co-ordinator

  • Jan 2007 - Jun 2007

  The four-star Thaba Ya Batswana Lodge (Setswana for Mountain of the Tswana people) is a rare and valuable jewel surrounded by the southern Johannesburg metropolis. Accommodation is provided in Luxury Rooms and Executive Suites. Meals are served in the Kraal Kombuis Restaurant.Thaba Ya Batswana Eco Lodge offers conferencing facilities that range from Executive Boardrooms to Banqueting Halls, accommodating groups of between 5 and 500 delegates. Weddings, for a maximum of 450 guests, are catered for in the Kraal Centre, which consists of the Lobola Kraal and the Tswana Kraal.In addition, Thaba Ya Batswana Eco Lodge also specializes in Matric farewells, Birthdays, 21st’s, Baptisms, Launches, Year-end functions. Other facilities at this property include the Kraal Health Spa and swimming pool. Guest Relations Marketing and Sales Research All Admin Duties Planning of Launches, Functions, Weddings and Conferences Supervising Staff Booking and Reception Checking in and Checking out guest Coordinating with the different apartments prior to the function. Show less



Carnival Cruise Lines

• Miami/Fort Lauderdale Area

• Restaurant Hostess / Wedding Co-ordinator / Bon voyage Manager

  • Dec 2002 - Dec 2006

  Greeting guest upond opening of the dining Room To be familiar wuth the DRS system, in order to assist the Maitre d’ in resolving Tabel Assignment qeuries Visit Guest Tabels and ingage in light conversation. Responisbel to confirm with those guests requiring special needs. Advice each team station and liason with Chef/Galley accordingly. To monitor and sepport any team station that needs immediate assistance, with view of maintaining smooth service and guest satisfaction. To be familiar with the CRS system. ( accidents – Problematic guests – serious service complaints) Reponsibel to coordinate and supervise all onboard wedding functions Responisbel to coordinate and supervise all onboard Bon Voyage cabin deliveries/set-up’s, including aditional wine/champagne purchases through the pursers office and/or VIP complimenetary wine/champagne from senior officers/ managment Show less