Experience

CIRFOOD

• Italy
• Restaurants
• 700 & Above Employee

• District Manager UvA-HvA

  • Apr 2020 - Present



ISS Facility Services Nederland

• Netherlands
• Facilities Services
• 700 & Above Employee

• • Dec 2019 - Apr 2020

• • Apr 2018 - Dec 2019



DoubleTree by Hilton Amsterdam Centraal Station

• Netherlands
• Hospitality
• 1 - 100 Employee

• Operations Assistant

  • Dec 2017 - Mar 2018



Autogrill

• Italy
• Restaurants
• 700 & Above Employee

• • Sep 2015 - Nov 2017

  I am responsible for both operational and financial results. I determine the objectives, business plans and related budgets. I have implemented new and improved work processes, together with monitoring capabilities. I am developing staff through leadership and coaching. Motivating them to exceed expectations and generate results. In 2013 I was responsible for the renovation of the hotel. The public areas, restaurant, bar, meeting rooms and 132 of the 192 rooms have been completely renovated while a new team was built with a commercial drive and a customer focused approach. In 2015 this was rewarded when the hotel was rebranded from 3 * to a 4 *. Show less

• • Feb 2013 - Nov 2017



Vondel Hotels

• Netherlands
• Hospitality
• 1 - 100 Employee

• Assistent Hotel Manager

  • Nov 2011 - Jan 2013

  Responsible for daily operations, including efficiency, productivity, quality standards and the service level of staff. All staff had to be trained in both hotels because they were deployed in in both. I improved the guest experience and employee satisfaction. Responsible for daily operations, including efficiency, productivity, quality standards and the service level of staff. All staff had to be trained in both hotels because they were deployed in in both. I improved the guest experience and employee satisfaction.



DoubleTree by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Interim accounting

  • Jul 2011 - Oct 2011

  Interim job. Helped setting up the accounting department with focus on accounts receivable and credit control. Interim job. Helped setting up the accounting department with focus on accounts receivable and credit control.



NH Hotel Group

• Spain
• Hospitality
• 700 & Above Employee

• • Apr 2008 - Jun 2011

  The largest 5 star Conference hotel in the Netherlands. 468 rooms, including 35 apartments and 2000m2 of Meeting & Events space, perfectly located in the heart of Amsterdam. Responsible for the operational rooms departments, front office, concierge, housekeeping, maintenance and security. Leading and coaching the 5 head of Departments and their teams (approx. 150 employees).- Increased motivation and enthusiasm of the team- Increased service level, exceed expectations and commercial driven- Increased quality and cleanliness by setting up new standards Show less

• • Dec 2006 - Mar 2008

  Responsible for daily operations and the objectives for this 4 star property.- Leading and coaching a team of 35 FTE via head of departments- Monitoring efficiency and productivity

• • Jan 2004 - Nov 2006

  Managing housekeeping staff on a daily basis to ensure guest rooms, meeting rooms and public areas are clean and well maintained. Directing and working with the team. Responsible for 130 team members (including assistant manager and 6 supervisors)

• • Apr 2001 - Dec 2003

  Perform work on project basis for all operational departments on behalf of the General Manager. Guiding the implementation of a new PMS for all departments

• • Apr 1999 - Mar 2001



NH Hotel Group

• Spain
• Hospitality
• 700 & Above Employee

• Accounting trainee

  • Jan 1998 - Nov 1998