Lien Ngoc

Ecommerce Team Leader at Dada Studios
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VN

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Experience

    • Belgium
    • Musicians
    • 1 - 100 Employee
    • Ecommerce Team Leader
      • May 2020 - Present

      Receiving KPI monthly and base on that division to make the plan for team: Number of new vendors have to hunt, number of new listed, campaign planning, allocation of Marketing budget,... Market surveying and collecting information of potential items/ vendors. Contact to negotiate with Suppliers about launching products on Dada Beauty website with attractive price for customers and margins to guarantee profitability for Ecommerce (Terms of Contract, Promotion for Campaign, MOQ,...) and signing contract. Follow on-site products, checking brand image, description of products on website. Working with production team to provide product description and imagery to carry the brand image and favor the online purchase decision in the video clips. Campaign planning to attract customers with new products, push sales for slow moving stock and increasing more sales for hit items. Checking report of Facebook Ads, working with Digital Marketing Executive to analyze customer behavior on website to optimize Campaign, allocate Marketing budget. Sales forecasting by region and advance order by warehouse. Manage stocks to decrease OOS rate (out of stock). Communication with CS to solve all the problems in ordering process. Working with the Accountant Dept. to check the payment for Suppliers. Team meeting weekly, Company meeting monthly. Report Ecommerce revenue monthly, report hot items weekly

    • SENIOR MERCHANDISER OF HEALTH AND BEAUTY TEAM (FMCG SUBCATE)
      • Jun 2019 - Apr 2020

      Market surveying and collecting information of potential items. Contact to negotiate with Vietnamese Suppliers about Terms of Contract, Promotion for Campaign, MOQ, and signing contract. Follow on-site products, planning to push sales for slow- moving stock and increasing more sales for hit items. Sales forecasting by region and advance order by warehouse. Manage stocks to decrease OOS rate (out of stock). Communication with CS Department to solve all the problems in ordering process. Working with the Accountant Dept. to make the payment for the Suppliers.

    • MERCHANDISER OF FASHION AND COSMETICS TEAM VGS Home TV Shopping | January 2018 - June 2019
      • Jan 2018 - Jun 2019

      Market surveying and collecting information of potential items. Contact to negotiate with the Vietnamese Suppliers and Foreign Suppliers( from Korea, China, Malaysia) then prepare and sign contracts, working with Legal Department to solve if there is any problems with the signing contract process. For Vietnamese Suppliers, negotiating product margin, retail price, composition, price discount, and free gift promotion. For Foreign Suppliers, negotiating FOB price, MOQ to set up the most attractive retail price, then collect all the necessary documents and follow Forwarder during the Importing process, and handle if there is any problems. Work with Marketing, Production, and Display Department to set up sales concept and preparation for broadcasting. Sales forecasting by region and advance order by warehouse. Send PO to the suppliers, proceed pre-stocking by regional warehouse. Communication with Call Center Department to solve all the problems in ordering process. Follow the broadcasting scheduler, make and analyze sales report of every products to choose the suitable back- up plan whether sales goes down or it has better effect than expected. Working with the Accountant Dept. to make the payment for the Suppliers (especially Foreign Suppliers).

Education

  • UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES (USSH)
    College, Russian and English
    2012 - 2017

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