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5.0

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Anna Naden

Mark made my job much easier by managing the CEO's expectations. He was very attentive to my professional development and went out of his way to preserve my position during a period of business contraction. Mark is very knowledgeable about trends and innovations in the IT industry and was quick to see ways to automate data processing tasks.

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Experience

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Business Mentor
      • Jun 2010 - Present
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Mentor and Workshop Presenter
      • 2010 - Present

      As a SCORE Mentor, I personally advise clients who are starting up small businesses or working to improve their already existing business. I also teach workshops on specific skills needed by businesspeople with a special focus on business planning and managerial accounting. As a SCORE Mentor, I personally advise clients who are starting up small businesses or working to improve their already existing business. I also teach workshops on specific skills needed by businesspeople with a special focus on business planning and managerial accounting.

    • COO
      • 2001 - 2010

      Co-founder and COO of local and long distance telephone service provider. Continuously profitable from first quarter. Organized all operations required to provide local and long distance telephone service to over 12,000 customers. Operations included order entry, accounting, collections, customer service, data processing, sales, marketing, and repair. Grew company from zero to $7 million and from 2 to 55 people. Created a very lean and effective operation enabling a small staff to handle over 50,000 customers during the life of the company. Repaid start up loans. Financed company entirely through retained earnings. Never missed a payroll. Show less

    • United States
    • Vice President of Operations and investor for electronic textbook start-up.
      • 2000 - 2001

      Sold a $100,000 textbook conversion and consulting project to one of the county’s largest publishers. This deal, which grew to $300,000, represented the first revenue for this new company. Designed Internet based order entry system for delivery of electronic content. Managed the creation of the prototype hardware and software in conjunction with an outside engineering firm. This proof of concept secured second round funding for the company. Oversaw the first successful pilot project for the goReader. This required numerous presentations to teachers, principals, and the school board. Secured content for the course. Show less

    • United States
    • Telecommunications
    • President
      • 1997 - 2000

      Sold ERP engagements and software ranging from $50,000 to $200,000 directly to company presidents. Client companies were manufacturers that varied in size from 1 to 17 sites in US and abroad. Overhauled Atlanta manufacturing and shipping operations for a Chicago based manufacturer resulting in 20% more throughput with the same capital equipment. Developed methodology for systems selection through implementation. Sold methodology and services to a multi billion company for installation in 10 of their divisions. Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Co-Founder and President
      • 1981 - 1997

      Grew firm from 2 to 85 professionals and from $0 to $19 million revenue. Firm became one of Top 100 Manufacturing Software suppliers in the US. Supervised 18 consultants and built a $6 million consulting business around company software. Firm served over 300 clients with 30 active at any one time. Grew firm from 1 to 10 sales professionals and implemented sales training for salesmen and pre-sales reps. The result was that 6 of the 10 sales people achieved sales quotas of $750,000. Focused company on make to order industries resulting in consistent ability to beat larger competitors. Developed and installed financial budget controls. All departments had both qualitative and quantitative goals and semiannual reviews. Developed regionalized sales and sales support as well as network of independent affiliate organizations both in the USA and the UK. Show less

Education

  • Northwestern University - Kellogg School of Management
    MM, Finance
    1974 - 1976
  • University of Wisconsin-Madison
    BA, Economics
    1965 - 1969

Community

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