Experience

Majorel Croatia

• Croatia
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Service and Delivery Manager

  • Mar 2022 - Present



Samsung Electronics Adriatic

• Croatia
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Regional DA Product Trainer

  • Aug 2019 - Mar 2022

  - regional training strategy - sales & soft skills trainings - white goods line-up presentations - product knowledge - product education - regional training strategy - sales & soft skills trainings - white goods line-up presentations - product knowledge - product education



Mandis-Pharm ljekarne Zagreb

• Zagreb

• Quality Control Manager

  • Sep 2017 - Sep 2018

  -quality control in areas of sales and everyday processes, working on optimization, marketing and human resources -observing and optimization of existing processes, creating SOPs, implementation -systematization of working places -human resources, planning, selection -quality control by visiting our pharmacies, control of sales, visual impression of the place and workers, warehouse control -quality control in areas of sales and everyday processes, working on optimization, marketing and human resources -observing and optimization of existing processes, creating SOPs, implementation -systematization of working places -human resources, planning, selection -quality control by visiting our pharmacies, control of sales, visual impression of the place and workers, warehouse control



Uspješan korak d.o.o.

• Nova cesta 52, 10000 Zagreb

• Executive Office Manager

  • Jan 2015 - Sep 2017

  -strategy planning for a newly opened company based on EU consultant's companies market analysis, office opening Zagreb 2015, Osijek 2016 -creating organizational processes of the company, processes, implementation, building of the team -building of new departments inside of the company: project management team, sales team, implementation team - team leading, controlling sales results, designing company's products and opening sales channels - employee selection - mentoring and developing new employees - PM on group of projects for SME, preparation and implementation ( ICT 23 projects, E impuls 85 projects, Innovations for newly founded SME 20 projects) - strategic planning of tender monitoring for clients - contacts with MINPO, MINGO, HAMAG BICRO, ASOO, MZOŠ - opening of educational institution Uspješan razvoj, certification of educational programs at ASOO i MZOŠ - organization of the conference Research and Development: EU funds are an opportunity for everyone Show less



Mac's Medical Group

• Zagreb

• Coordinator of the Group

  • Aug 2013 - Dec 2014

  - controlling financial state of the group, coordination with bookkeepers, bank contacts, payment collection - coordination of work of the companies in the group outside Croatia ( BiH, Serbia, Macedonia, Austria, Hungary, Czech, Romania) - HR jobs, selection of candidates - sales control, sales analysis - HR jobs, employment of the workers, making work contracts, registration of the - registration of the medical devices in Croatia, Bosnia and Herzegovina and Serbia, making contacts and creating processes - preparation for new markets BiH, Serbia, Kosovo, contacts and processes - documentation for public tenders in Croatia, BiH, Slovenia - organization of Heartware congress in Zagreb, 2014 Show less



King Cross, Zagreb

• Zagreb

• Management Coordinator

  • Aug 2002 - Dec 2011

  - coordination of the work between departments; technical service, security service, turnover and marketing reports to the owners and tenants - contacts with tenants and clients, searching and contracting new tenants, negotiating, leasing of promotional spaces in the mall - planning and creating marketing campaigns, media contacts, PR, marketing researches, working with marketing agencies - organization of the daily, weekly and monthly events in the mall - coordination of the work between departments; technical service, security service, turnover and marketing reports to the owners and tenants - contacts with tenants and clients, searching and contracting new tenants, negotiating, leasing of promotional spaces in the mall - planning and creating marketing campaigns, media contacts, PR, marketing researches, working with marketing agencies - organization of the daily, weekly and monthly events in the mall