Experience

HIDIMAR SA

• Spain
• Hospitality
• 1 - 100 Employee

• Recepcionista

  • Sep 2021 - Present

  Hotel Dimar **** Hotel Dimar ****



Center Valencia - Youth Hostel

• Director de operaciones

  • Jan 2019 - Sep 2021

• Recepcionista

  • Jun 2014 - Jan 2019

  • Work operations.• Human resources.• Manage allotment periods.• Revenue.• Availability adjustment, restrictions and close outs.• Service management using ASSD software.• Booking management (individual and groups) and customers allocation.• Contact with partner companies.• Customer service.• Credit invoices.



Nest Style Granada

• Spain
• Hospitality

• Reception Manager / Groups Manager

  • Jun 2013 - Jun 2014

  As a person in charge of our two hostels in Granada (White Nest and Nest Style) I perform following activities: • Contact with group coordinators. • Manage bookings for groups and its proforma invoice. • Review and settlement of credit accounts. • Mediation between staff and manager. • Monthly statiscs. • Service management using SIHOT software. • Booking management and customers allocation. • Recepcionists trainer. • Customer service. As a person in charge of our two hostels in Granada (White Nest and Nest Style) I perform following activities: • Contact with group coordinators. • Manage bookings for groups and its proforma invoice. • Review and settlement of credit accounts. • Mediation between staff and manager. • Monthly statiscs. • Service management using SIHOT software. • Booking management and customers allocation. • Recepcionists trainer. • Customer service.



Uniwersytet Ekonomiczny w Krakowie

• Poland
• Higher Education
• 300 - 400 Employee

• Spanish language and culture Teacher

  • Jan 2012 - Jun 2012

  AIESEC University Project Made a teaching plan (grammar, vocabulary and Spanish culture) for two edition and each level (A1-C2). • Developed a teaching plan and made some changes, depending on the group’s abilities. • Organized weekly “Language Tours” with different topics such as the zoo, Spanish cuisine, shopping centres. Purpose: to teach new vocabulary and daily expressions in real situations. • Prepared a documentary about Spain and its culture. • Promoted Spanish culture in the international fair “Global Village” (short documentaries, pamphlets, food, music) Show less



Cursos Profesionales Online

• Professional Training and Coaching
• 1 - 100 Employee

• Pedagogue

  • Jul 2010 - Jul 2011

  • Created training manuals at all levels, from beginner to master's degrees. • Created assessment books. • Made layouts, corrected, modified and updated manuals and assessment books. • Answered questions of the students online and by phone • Created training manuals at all levels, from beginner to master's degrees. • Created assessment books. • Made layouts, corrected, modified and updated manuals and assessment books. • Answered questions of the students online and by phone



Continuous learning centre “Concepción Arenal”; penitentiary centre of Granada

• Albolote, Granada

• Pedagogue

  • Apr 2009 - May 2009

  • Prepared classes following the necessary education law objectives. • Gave lessons (theory and practice) to inmates according to the specific objectives set in the Spanish Organic Law of Education. • Organized enjoyable, recreational and pedagogical activities for 20 inmates on different topics such introductions to meet each other, gender equality or empathy. • Prepared classes following the necessary education law objectives. • Gave lessons (theory and practice) to inmates according to the specific objectives set in the Spanish Organic Law of Education. • Organized enjoyable, recreational and pedagogical activities for 20 inmates on different topics such introductions to meet each other, gender equality or empathy.