Lidia Agata Kongiel
Customer Service Team Lead at OTOMOTO- Claim this Profile
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Topline Score
Bio
LinkedIn User
It has been a pleasure working with Lidia. She is a true young professional with strong bussiness sense.Ambitious and intelligent, she is focused on reaching her goals. One of her strengths is the ability to apply theoretical knowledge to practical solutions. Lidia is very well organised and able to create realistic plans to deliver results on time. At the same time, she is a team player who knows how to motivate and delegate. I was amazed at how mature a communicator she is. Given the opportunity, I would love to work with Lidia again.
Alex Kartsel, Ph.D., MBA
I was so lucky to work with Lidia during my journey in Bolt and in OLX as well and observe her growth and development closely. Lidia is fully committed, customer centric manager, who always giving 200% of herself into any project she is involved. She is this type of managers you can rely on, she will give you a flag if needed and will inspire others by her enthusiasm. I believe there are no tasks or projects which she can't manage with success. Absolutely recommend.
LinkedIn User
It has been a pleasure working with Lidia. She is a true young professional with strong bussiness sense.Ambitious and intelligent, she is focused on reaching her goals. One of her strengths is the ability to apply theoretical knowledge to practical solutions. Lidia is very well organised and able to create realistic plans to deliver results on time. At the same time, she is a team player who knows how to motivate and delegate. I was amazed at how mature a communicator she is. Given the opportunity, I would love to work with Lidia again.
Alex Kartsel, Ph.D., MBA
I was so lucky to work with Lidia during my journey in Bolt and in OLX as well and observe her growth and development closely. Lidia is fully committed, customer centric manager, who always giving 200% of herself into any project she is involved. She is this type of managers you can rely on, she will give you a flag if needed and will inspire others by her enthusiasm. I believe there are no tasks or projects which she can't manage with success. Absolutely recommend.
LinkedIn User
It has been a pleasure working with Lidia. She is a true young professional with strong bussiness sense.Ambitious and intelligent, she is focused on reaching her goals. One of her strengths is the ability to apply theoretical knowledge to practical solutions. Lidia is very well organised and able to create realistic plans to deliver results on time. At the same time, she is a team player who knows how to motivate and delegate. I was amazed at how mature a communicator she is. Given the opportunity, I would love to work with Lidia again.
Alex Kartsel, Ph.D., MBA
I was so lucky to work with Lidia during my journey in Bolt and in OLX as well and observe her growth and development closely. Lidia is fully committed, customer centric manager, who always giving 200% of herself into any project she is involved. She is this type of managers you can rely on, she will give you a flag if needed and will inspire others by her enthusiasm. I believe there are no tasks or projects which she can't manage with success. Absolutely recommend.
LinkedIn User
It has been a pleasure working with Lidia. She is a true young professional with strong bussiness sense.Ambitious and intelligent, she is focused on reaching her goals. One of her strengths is the ability to apply theoretical knowledge to practical solutions. Lidia is very well organised and able to create realistic plans to deliver results on time. At the same time, she is a team player who knows how to motivate and delegate. I was amazed at how mature a communicator she is. Given the opportunity, I would love to work with Lidia again.
Alex Kartsel, Ph.D., MBA
I was so lucky to work with Lidia during my journey in Bolt and in OLX as well and observe her growth and development closely. Lidia is fully committed, customer centric manager, who always giving 200% of herself into any project she is involved. She is this type of managers you can rely on, she will give you a flag if needed and will inspire others by her enthusiasm. I believe there are no tasks or projects which she can't manage with success. Absolutely recommend.
Credentials
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Praktyki Zawodowe "Psychologia w e-commerce".
Wydawnictwo Naukowe PWNDec, 2021- Nov, 2024 -
Szkolenie w zakresie Inteligencji Emocjonalnej
Training Lab
Experience
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OTOMOTO
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Poland
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Customer Service Team Lead
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Apr 2022 - Present
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Senior Post Sales Support Specialist
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Apr 2021 - Apr 2022
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Post Sales Support Specialist
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Jul 2020 - Apr 2021
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321 SPRZEDANE!
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Poland
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Customer Service Specialist 321Sprzedane!
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Jan 2020 - Jun 2020
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Bolt
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Estonia
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Software Development
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700 & Above Employee
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Customer Service Specialist Bolt (wcześniej Taxify)
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Sep 2018 - Dec 2019
– Obsługa użytkowników aplikacji (pasażerowie i kierowcy) – Szkolenia dla nowych członków zespołu – Tworzenie wewnętrznej bazy wiedzy oraz procedur dla działu CS – Testowanie i wyszukiwanie błędów w aplikacji – Obsługa użytkowników aplikacji (pasażerowie i kierowcy) – Szkolenia dla nowych członków zespołu – Tworzenie wewnętrznej bazy wiedzy oraz procedur dla działu CS – Testowanie i wyszukiwanie błędów w aplikacji
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Green Caffè Nero
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Poland
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Retail
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100 - 200 Employee
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Shift Lead / Barista
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Jul 2017 - Sep 2018
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Education
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Polsko-Japońska Akademia Technik Komputerowych w Warszawie
Inżynier (Inż.), Informatyka -
Uniwersytet SWPS
Magister (Mgr), Psychologia biznesu -
Uniwersytet SWPS
Licencjat (Lic.), Psychologia biznesu