Lidia Chilikova

Chief Operations Officer at UC AGILE
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English Professional working proficiency
  • German Elementary proficiency

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5.0

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Katerin Kuleshova

Really wonderful and impressive person. If your company had extremely high and strong goals - so you need this kind of employee. I know it cause she was in my team and all the goals and tasks that were given to her - have been done in a proper way and with high results. I ought to look at this side cause you will be always sure that everything under control. You can be sure that it is an independent and reasonable employee. If you need more details or results I will surely give my recommendations to her

Ayten Aliyeva

I would love to address from here to any recruiting company that is currently recruiting Lidia or thinking about it: just do it. Lidia is an amazing, hard-working person who can breathe in inspiration into your lungs and make you look at your business from different angle 👍 Thank you for your work, Lida♥️

Andrew Malafeev

It is with great enthusiasm that I recommend Lidia as a seasoned, but dynamic and energetic leader in the fields of sales, marketing, and operations. Her exceptional understanding of C-level management has consistently resulted in meeting, and often surpassing, our company's objectives. Her ability to launch and manage international markets is second to none. She has successfully steered our company through the complexities of global business, showing an innate ability to navigate cultural nuances and regulatory landscapes with ease. Lidia has demonstrated a remarkable talent for balancing multiple tasks, making critical decisions under pressure, and rallying her team to deliver results. Her commitment to customer service and churn prevention has not only increased our client retention rates but also enhanced our reputation in the market. In summary, Lidia is a driven, dedicated, and highly skilled professional. Her passion for what she does is infectious, and her leadership skills are exceptional. I have no doubt that she will bring the same level of dedication and excellence to any company fortunate enough to have her. I wholeheartedly endorse her for any senior-level role in sales, marketing, or operations. She is truly a game-changer in her field.

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Experience

    • United States
    • E-learning
    • 1 - 100 Employee
    • Chief Operations Officer
      • Sep 2023 - Present

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Business Partner
      • Mar 2023 - Present

      Empowering EdTech Innovation for Global Reach: We are a specialized consulting firm dedicated to helping EdTech companies break new ground and scale. Leveraging deep industry knowledge and global market insights, we create customized strategies for entering new markets, ensuring sustainable growth and maximizing impact. Empowering EdTech Innovation for Global Reach: We are a specialized consulting firm dedicated to helping EdTech companies break new ground and scale. Leveraging deep industry knowledge and global market insights, we create customized strategies for entering new markets, ensuring sustainable growth and maximizing impact.

  • GoIT Philippines
    • Dubai, United Arab Emirates
    • Head of International Sales
      • Jan 2023 - Jul 2023

      Launch GO IT to the Philippines Market Product: Courses of QA, Fullstack Results after 3 months: Built a sales team of 25 people Overfulfilled sales plan X2 Implemented regulations for hiring, onboarding process, and all necessary quality control within the sales department Launch GO IT to the Philippines Market Product: Courses of QA, Fullstack Results after 3 months: Built a sales team of 25 people Overfulfilled sales plan X2 Implemented regulations for hiring, onboarding process, and all necessary quality control within the sales department

    • United States
    • E-Learning Providers
    • 300 - 400 Employee
    • Regional Director of Operations
      • Dec 2021 - Jan 2023

      - Work with Marketing, Sales, Customer Service, and Churn in my region - Fulfillment of KPI on financial metrics: Gross Margin, Contribution margin, Average cash check, Accrual revenue, CAC, Ltv, Retention + SLA - Successful anti-crisis business management during the imposition of sanctions in Russia - Work with Marketing, Sales, Customer Service, and Churn in my region - Fulfillment of KPI on financial metrics: Gross Margin, Contribution margin, Average cash check, Accrual revenue, CAC, Ltv, Retention + SLA - Successful anti-crisis business management during the imposition of sanctions in Russia

    • Cyprus
    • Professional Training and Coaching
    • 700 & Above Employee
    • Head of new launches in Skyeng International
      • Feb 2021 - Dec 2021

      After launching a new country, I work with feedback from the team and clients on any bugs in marketing and onboarding. Trained employees to work with customers, based on the specifics of a particular region. Controlled all marketing, sales, customer service activities, and tests. In 10 months successfully launched sales and set up all business processes in the primary funnel in four new GEOs (Global, Germany, Korea, Turkey)

    • Deputy Head of Sales in Skysmart
      • Jul 2020 - Feb 2021

      - Successful launch in sales of new products of Skysmart (Russian language, physics, social studies, preschool) - Built clear business processes and regulations for working on projects - In total, I managed about 160 employees

    • Head of Sales in the Math Department
      • Jun 2019 - Jun 2020

      - During my work in this position, the sector took 6 times first place in the ranking of top sales among all sectors in the trial lesson department (there were 9 sectors in total at that time) - Achievement of all set targets and KPIs - During my work, 16 projects within the sector were successfully implemented - Many of my employees have successfully continued their career growth within Skysmart and other companies (overall I managed 70+ employees)

    • Group Sales Lead
      • Jun 2018 - Jun 2019

      - Management of sales reps (discipline, achievement of all KPIs, development of sales reps according to PDP) - My group was the first one, who started a test with Russian-speaking sales reps, who successfully sold English lessons without knowing the language. 3 months after the start of the test, my group formed a separate sector of 7 groups of sales reps who do not speak Englisch, but my team was a top seller in all sales department - Successfully implemented 5 major projects within the… Show more - Management of sales reps (discipline, achievement of all KPIs, development of sales reps according to PDP) - My group was the first one, who started a test with Russian-speaking sales reps, who successfully sold English lessons without knowing the language. 3 months after the start of the test, my group formed a separate sector of 7 groups of sales reps who do not speak Englisch, but my team was a top seller in all sales department - Successfully implemented 5 major projects within the department

  • Emerald NN https://izumrudnoe.ru/
    • Nizhniy Novgorod, Russia
    • Director of Marketing And Business Development
      • Sep 2016 - May 2018

    • Founder
      • Mar 2013 - Oct 2016

    • South Africa
    • Machinery Manufacturing
    • 200 - 300 Employee
    • Personal Assistant to Chief Executive Officer
      • Jan 2012 - Mar 2013

Education

  • Cologne University of Applied Sciences
    Semester abroad, International Business
    2011 - 2011
  • Institute of Public Administration Moscow
    Specialist, Law
  • Nizhny Novgorod State University of Architecture and Civil Engineering
    Specialist, International Business
    2010 - 2011
  • Nizhny Novgorod State University of Architecture and Civil Engineering
    Bachelor's degree, Economics
    2006 - 2010

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