Experience

Intermedia

• Uruguay
• IT Services and IT Consulting
• 100 - 200 Employee

• Operations Manager

  • Aug 2021 - Present

  Leader and mentor of the Operations teams, achieving constant development of their professional capacities. Results driven manager, cost and profitability efficiency management, project planning among other business KPIs. Areas of competence and supervision: profitability, strategic roadmap, resource planning and management, productivity, coordination, cost management. Leader and mentor of the Operations teams, achieving constant development of their professional capacities. Results driven manager, cost and profitability efficiency management, project planning among other business KPIs. Areas of competence and supervision: profitability, strategic roadmap, resource planning and management, productivity, coordination, cost management.



Universidad ORT Uruguay

• Uruguay
• Education Administration Programs
• 700 & Above Employee

• FINAL PROJECT MENTORING

  • Mar 2013 - Present

  System Engineering & Bachelor in Computer Science Career.

• PROFESSOR

  • Mar 2011 - Present

  Professor of:- Project ManagementIn System Engineering & Bachelor in Computer Science Career.



Infocorp

• Uruguay
• Software Development
• 200 - 300 Employee

• Software Evolution Area MANAGER

  • Jul 2016 - Aug 2021

  Manager of Software Evolution Area of Infocorp. Responsible for bank account in LATAM using IC Banking solution including post-go live support, platform maintenance and software evolution. Management of a technical and functional consultant 35 people team. Areas of competence and supervision: project management, contract negotiation, communication lead with clients, client opportunity analysis, quality and efficiency to increase client engagement. Manager of Software Evolution Area of Infocorp. Responsible for bank account in LATAM using IC Banking solution including post-go live support, platform maintenance and software evolution. Management of a technical and functional consultant 35 people team. Areas of competence and supervision: project management, contract negotiation, communication lead with clients, client opportunity analysis, quality and efficiency to increase client engagement.



Axxiome

• Switzerland
• IT Services and IT Consulting
• 100 - 200 Employee

• MANAGING DIRECTOR

  • Jun 2014 - May 2016

  Product Manager, defining the strategy and objectives for the area, implementing change management process and defining the profit center on product portfolio.Staff Management of a technical and functional consultant 9 people team.Project Manager in Santander Bank (Spain) – Client representative of Regional Project that involves LATAM countries, with the main objective of centralizing and standardizing critical information to Corporates Clients.Areas of competence and supervision: project management, contract negotiation, communication lead with Santander Headquarter, client risk & opportunity analysis in order to promote cross selling actions. Show less

• SENIOR PROFESSIONAL

  • Mar 2012 - May 2014

  In charge of managing the following internal projects:Advanced Client Management project (banking user experience improvement by redefining some key business rules and a detailed market trend analysis).Proposal Factory project (accelerator product development to standardize and automatize the business proposals process).Core member of Advanced Banking Framework (Axxiome’s toolset that helps companies to accelerate their projects in technology transformation including our own methodology platform). Show less



BBVA

• Spain
• Banking
• 700 & Above Employee

• IT PMO Manager

  • Jun 2010 - Mar 2011

  Responsible for the Information Technology Project Management Office that was supervising the Credit and BBVA merge. The role was in charge of dealing with merge stakeholders and defining the processes for managing the different projects, including methodology and tools selection. Responsible of controlling, measuring and monitoring IT projects’ portfolios, leading the communication and coordination with the other projects related with companies’ merge. Responsible for the Information Technology Project Management Office that was supervising the Credit and BBVA merge. The role was in charge of dealing with merge stakeholders and defining the processes for managing the different projects, including methodology and tools selection. Responsible of controlling, measuring and monitoring IT projects’ portfolios, leading the communication and coordination with the other projects related with companies’ merge.



Credit Agricole Consumer Finance

• France
• Banking
• 700 & Above Employee

• PMO MANAGER

  • Mar 2009 - Jun 2010

  Responsible for building and setting up the procedures for the Project Management Office, establishing a common framework for managing IT projects portfolio.Responsible of controlling, measuring and monitoring projects’ portfolios.Role reports to organization’s Management Team and Company Head Office.PMO responsible for core banking system change into Oracle Financial Services new system.

• PROJECT LEADER

  • Oct 2007 - Mar 2009

  Responsible of managing a portfolio of projects, managing the start up, execution, follow up and control.Owner of the communication framework between projects’ members and stakeholders.Role was in charge of planning hiring and acquisitions, dealing with different vendors and providers.



K&S IT

• Uruguay
• Information Technology & Services
• 1 - 100 Employee

• SUPPORT MANAGER

  • Aug 2005 - Sep 2007

  Manager of the Support Department for ABN AMRO Bank across five countries, including the following responsibilities:Customer satisfaction, Issues resolution, Customer Relationship and Conflict management, Product improvement based on customer feedback, Support processes improvement.

• PROJECT LEADER

  • Feb 2002 - Aug 2005

  During this period responsibilities were:Lead the regional Billing Project for Global Customers of the ABN AMRO Bank Regional, including onsite activities in Colombia and Argentina, project follow up, deployment and customer relationship management.Lead the regional Payments System for Global Customers of the ABN AMRO Bank Regional, including onsite activities in Brazil, Colombia, Mexico and New York, project follow up, deployment and customer relationship management.