Director comercial

• Jul 2022 - Present

Equipo Comercial

• Jun 2022 - Jul 2022

Director Comercial y de cuentas

• May 2015 - Present

Graphic Designer and Account Manager

• Aug 2013 - Jul 2022

I perform different roles that include graphic, web and brand design, internal communication for different clients, community management, advertising writing and development of e-learning courses. Skills: Adobe Photoshop, Adobe Illustrator, Adobe XD, Balsamiq, Figma, Articulate Story Line & Articulate Rise Tools: Trello, Slack. I perform different roles that include graphic, web and brand design, internal communication for different clients, community management, advertising writing and development of e-learning courses. Skills: Adobe Photoshop, Adobe Illustrator, Adobe XD, Balsamiq, Figma, Articulate Story Line & Articulate Rise Tools: Trello, Slack.

Director de Cuentas

• Sep 2009 - Jul 2022

El puesto integra las tareas de Relaciones Públicas al servicio de la empresa. Por otra parte, por interés propio, colaboro en la toma de decisiones de índole creativas y en la determinación de estrategias comunicacionales que lleve a cabo Brand-Makers.

Director de Cuentas

• Sep 2009 - Jan 2012

El puesto integra las tareas de Relaciones Públicas al servicio de la empresa. Por otra parte, por interés propio, colaboro en la toma de decisiones de índole creativas y en la determinación de estrategias comunicacionales que lleve a cabo Brand-Makers.

Operations Supervisor & Team Leader

• Jan 2016 - Jun 2022

My mission is to apply the policies of the Marketing and Communications Department to meet the objectives of advice, sales and quality of service through personal contact, telephone, chat and social networks. I work with a strategic vision to meet objectives, analyze of KPI's indicators, conversion/sales funnel, performance by career/program and contribute via the sales channel to generate actions that allow increasing university enrollment to different types of careers and modalities. PRIMARY RESPONSIBILITIES: Main functions for the role: - Team coordination through the available channels (Phone, Chat and Social Networks) the corresponding commercial campaigns determined by management. - Meet commercial objectives, individual and at team level, according to the campaigns discussed with management. - Generate and execute campaigns determined by the plan and strategy discussed with the different areas. - Report the different campaigns results analyzing the results vs. initial objectives. - Report weekly, monthly and quarterly results of the metrics/KPI's to the leadership. - Carry out a Development Management Process for my team, to enhance their skills and work on their opportunities to improve, providing tools, outlining action plans and reporting their evolution and performance during these actions. SECONDARY RESPONSIBILITIES: Secondary functions for the role - I have performed since the beginning of my functions in 2016 in the role of Recruitment of new collaborators in the commercial area. Annually I carry out around 50 group and individual interviews, in which I propose dynamics and strategic questionnaires for the selection of profiles suitable for the position. - Collaborate with additional campaigns, outside of commercial activities such as: events engagement, High School campaigns, ensure the proper communication of In-company area activities (Global Outreach Center). Show less

Graphic Designer and Account Manager

• Feb 2009 - Dec 2013

- Development and management of Brands (Branding) for different external clients. - Institutional communication. - Graphic design. - Design of Posters & Gigantography, web environment & flyers. - Seek for new clients. Skills: Adobe Photoshop, Adobe Illustrator, Figma. Tools: Trello, Slack - Development and management of Brands (Branding) for different external clients. - Institutional communication. - Graphic design. - Design of Posters & Gigantography, web environment & flyers. - Seek for new clients. Skills: Adobe Photoshop, Adobe Illustrator, Figma. Tools: Trello, Slack

Comunicación Institucional

• Sep 2008 - Sep 2009

Redacción de contenido. Diseño de piezas gráficas y web. Planificación de acciones de comunicación Interna. Gestión de intranet. Redacción de contenido. Diseño de piezas gráficas y web. Planificación de acciones de comunicación Interna. Gestión de intranet.

Analista de Comunicación interna

• Sep 2008 - Sep 2009

Logística, redacción, diseño gráfico.

Analista RRHH

• Oct 2005 - Sep 2008

Selección de personal. Realización de entrevistas personales y telefónicas.Capasitación, adminitración y Logística.