General Manager

• Apr 2021 - Present

• Hire, train and lead a team of 30-45 staff, 6 supervisors and 4 salaried managers • Acts as human resource manager for all staff collaboration and conflicts, payroll, training, scheduling, and all other HR needs • Directly responsible for monitoring and leveraging profits and losses for business • Generated 10% growth in revenue in first year of leadership • Empower all 4 departments to strive towards excellence in facility and climber safety, employee satisfaction, customer service, member retention and world class gym maintenance • Responsible for all internal investigations into employee conflicts and allegations, from documentation to discipline to follow up• Maintain lowest employee turnover rate across 6 facilities within the company• Collaborate regularly with CEO/President to deliver new policies and procedures to promote harmony among gyms, maintain a healthy work environment for employees and a safe gym for Guests

Corporate Director of Training and Development: Recreation

• Jul 2020 - Apr 2021

• Train incoming Directors of Recreational Services on best practices and expectations of a department director • Implemented monthly meetings of all directors across 19 properties that promotes collaboration and idea sharing • Piloted and implemented major new programs, tools resources and solutions for employees company-wide during COVID-19 • Assist in the development of goals and policies for Spring Hills Recreation across the company through training and presentations • Mentored new Directors in their development and performance management

Director of Resident Engagement

• Sep 2018 - Apr 2021

Recreation Manager

• Sep 2018 - Dec 2020

Recreation Manager

• Feb 2017 - Sep 2018

professionals • Championed the Resort Fitness Center: introduced amenities and updated equipment for an enhanced experience • Reimagined existing lifeguard communication by updating forums with a focus on safety and service• Organized employee activities and recognition to foster team cohesiveness and support a positive work environment• Created and lead all resort-wide holiday and special events, including our Easter celebrating serving over 1000+ Guests• Performed daily audits on recreation Cast Members and gave regular feedback based

Guest Experience Manager

• Jul 2016 - Feb 2017

• Led Cast members to share accurate and inspiring information about conservation and the natural world, enabling me to share my passion for the planet with Guests and Cast Members alike• Reinforced conflict management skills as well as Guest service sills and issue resolution on a daily basis- Led in a union environment- Led ~50 employees in daily operations- Offered coaching and feedback, professional development and acted as a mentor to employees-Worked to improve operational and educational elements of our business- Acted as a leader in conservation education and owned all areas of our park and educational offerings

Education Presenter

• Jan 2016 - Jul 2016

- Engage and captivate large numbers of families with children at the Wilderness Explorer Troop Leaders locations throughout the park - Inspire conservation action through conversations and presentations that are accurate and entertaining - Requires ability to communicate biological information and make it personal and relevantto guests in an informal setting - Staff various animal exhibits throughout the park to communicate the appropriate conservationmessages on topics such as wildlife natural history, animal behavior and conservation.- Responsible for the safety of live invertebrates in containers while presenting them to Guests- Requires strong conservation and environmental knowledge in order to communicate theappropriate wildlife conservation messages to all guest

Intern in the Office of the Commissioner

• May 2015 - Aug 2015

- Wrote press releases and new articles published in the monthly Farmer's Bulletin as well as distributed through the department's official website- Revitalized and maintained social media presence for Alabama Farm to School Program- Participated in grant review processes and other executive programs- Coordinated and staffed the Alabama Ag in the Classroom Summer Institute - Wrote press releases and new articles published in the monthly Farmer's Bulletin as well as distributed through the department's official website- Revitalized and maintained social media presence for Alabama Farm to School Program- Participated in grant review processes and other executive programs- Coordinated and staffed the Alabama Ag in the Classroom Summer Institute

Summer Intern

• May 2015 - Aug 2015

-Managed the weekly farmers market and all farmer to Main Street and farmer to consumer relations -Created new activities and experiences for vendors and customers at the farmers market-Staffed all Main Street events, including merchant socials, community movei nights, food and wine festival, the annual adult spelling bee, among others-Promoted the farmers market and general Opelika Main Street events and initiatives through social media-Wrote media for press outlets, including newspapers and radio ads

Community Relations and Agricultural Specialties Intern

• Apr 2010 - Jul 2015

- Developed programming to teach inner-city children the value of agriculture- Matched agricultural lessons with spiritual and scriptural messages - Created and organized community-wide garden work days stretching across all socio-economic pockets of the community- Publicized garden workdays through a variety of media including social media, radio, print and magazine articles - Developed programming to teach inner-city children the value of agriculture- Matched agricultural lessons with spiritual and scriptural messages - Created and organized community-wide garden work days stretching across all socio-economic pockets of the community- Publicized garden workdays through a variety of media including social media, radio, print and magazine articles

Recreational Gymnastics Coach

• May 2014 - Aug 2014

-Organized and executed games and activities for school-aged children-Created gymnastics lessons that were both challenging and accessible for students of all skill levels -Built and maintained relationships with clients and their families -Worked with a team of coaches to effectively lead lessons -Organized and executed games and activities for school-aged children-Created gymnastics lessons that were both challenging and accessible for students of all skill levels -Built and maintained relationships with clients and their families -Worked with a team of coaches to effectively lead lessons