Libby Schofield
Revenue Enablement Specialist at ShipBob- Claim this Profile
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Bio
Ana Plankenhorn
Libby Schofield in a couple of words: fearless, empathetic, caring, curious, flexible, determined, passionate. At Homeward, Libby kept herself quite busy doing work she stood by and was proud of. She is excellent at managing stakeholder relations, a quality I found myself envious of. Even without working directly under Libby, I felt her support. She is an effective leader, proven by her human-first approach. When managing projects or large trainings she was able to track progress, verbalize ideas, and streamline communications. I recommend Libby Schofield to any training team or company in need of internal development.
Brady Sedler
I had the pleasure of working with Libby and would do so again if given the opportunity. Libby is a supportive, inclusive, and dedicated leader. She advocates for the team and prioritizes their needs above all else. She is knowledgeable in her field, exercises appropriate discretion, and is a true people champion. I would be honored to work with Libby again.
Ana Plankenhorn
Libby Schofield in a couple of words: fearless, empathetic, caring, curious, flexible, determined, passionate. At Homeward, Libby kept herself quite busy doing work she stood by and was proud of. She is excellent at managing stakeholder relations, a quality I found myself envious of. Even without working directly under Libby, I felt her support. She is an effective leader, proven by her human-first approach. When managing projects or large trainings she was able to track progress, verbalize ideas, and streamline communications. I recommend Libby Schofield to any training team or company in need of internal development.
Brady Sedler
I had the pleasure of working with Libby and would do so again if given the opportunity. Libby is a supportive, inclusive, and dedicated leader. She advocates for the team and prioritizes their needs above all else. She is knowledgeable in her field, exercises appropriate discretion, and is a true people champion. I would be honored to work with Libby again.
Ana Plankenhorn
Libby Schofield in a couple of words: fearless, empathetic, caring, curious, flexible, determined, passionate. At Homeward, Libby kept herself quite busy doing work she stood by and was proud of. She is excellent at managing stakeholder relations, a quality I found myself envious of. Even without working directly under Libby, I felt her support. She is an effective leader, proven by her human-first approach. When managing projects or large trainings she was able to track progress, verbalize ideas, and streamline communications. I recommend Libby Schofield to any training team or company in need of internal development.
Brady Sedler
I had the pleasure of working with Libby and would do so again if given the opportunity. Libby is a supportive, inclusive, and dedicated leader. She advocates for the team and prioritizes their needs above all else. She is knowledgeable in her field, exercises appropriate discretion, and is a true people champion. I would be honored to work with Libby again.
Ana Plankenhorn
Libby Schofield in a couple of words: fearless, empathetic, caring, curious, flexible, determined, passionate. At Homeward, Libby kept herself quite busy doing work she stood by and was proud of. She is excellent at managing stakeholder relations, a quality I found myself envious of. Even without working directly under Libby, I felt her support. She is an effective leader, proven by her human-first approach. When managing projects or large trainings she was able to track progress, verbalize ideas, and streamline communications. I recommend Libby Schofield to any training team or company in need of internal development.
Brady Sedler
I had the pleasure of working with Libby and would do so again if given the opportunity. Libby is a supportive, inclusive, and dedicated leader. She advocates for the team and prioritizes their needs above all else. She is knowledgeable in her field, exercises appropriate discretion, and is a true people champion. I would be honored to work with Libby again.
Credentials
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ZoomInfo SalesOS Certification
ZoomInfoAug, 2023- Nov, 2024 -
What You Need to Know to Get Started with Your Training Program
LinkedInMay, 2023- Nov, 2024 -
Instructional Design: Needs Analysis
LinkedInApr, 2023- Nov, 2024 -
Creating Inclusive Learning Experiences
LinkedInDec, 2022- Nov, 2024 -
CP
IPMA-HRJun, 2018- Nov, 2024 -
Microsoft Excel Basics
Pryor Learning Solutions, parent company of Fred Pryor Seminars/CareerTrackMay, 2017- Nov, 2024 -
Microsoft Excel Beyond Basics
Pryor Learning Solutions, parent company of Fred Pryor Seminars/CareerTrackMay, 2017- Nov, 2024 -
Passport Acceptance Agent
U.S. Department of StateAug, 2016- Nov, 2024 -
Food Safety and Sanitation
Maricopa County Public HealthJan, 2003- Nov, 2024
Experience
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ShipBob
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United States
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Transportation, Logistics, Supply Chain and Storage
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500 - 600 Employee
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Revenue Enablement Specialist
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Jul 2023 - Present
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StepOutside
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United States
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Professional Training and Coaching
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Instructional Design Consultant
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Feb 2023 - Present
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Homeward
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United States
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Real Estate
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100 - 200 Employee
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L&D Manager, Sales & Growth Revenue
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2022 - 2023
I am proud to have increased employee engagement by 86% at Homeward through gap analysis, Socratic methodology, and identifying sales associate needs. This resulted in a more motivated and productive team, which contributed to our company's overall success. I am proud to have increased employee engagement by 86% at Homeward through gap analysis, Socratic methodology, and identifying sales associate needs. This resulted in a more motivated and productive team, which contributed to our company's overall success.
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Better
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United States
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Financial Services
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700 & Above Employee
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Enablement Specialist, Real Estate
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2021 - 2022
As the Sales Enablement Specialist at Better Real Estate, I successfully implemented a 30-day talent development program which resulted in 500 licensed real estate agents being onboarded in 6 months. This helped the company to achieve its goal of 4 closings a month per licensed agent across multiple real estate markets. As the Sales Enablement Specialist at Better Real Estate, I successfully implemented a 30-day talent development program which resulted in 500 licensed real estate agents being onboarded in 6 months. This helped the company to achieve its goal of 4 closings a month per licensed agent across multiple real estate markets.
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I V Y Labs
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Service Experience Manager
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2020 - 2021
As Service Experience Manager at IVY Labs, I led the leadership team in creating 3 different workflow playbooks, which helped to build a strong service program with a focus on creating a thoughtful, mental health-based approach to customer service. My efforts helped to improve NPS from 38 to 51. As Service Experience Manager at IVY Labs, I led the leadership team in creating 3 different workflow playbooks, which helped to build a strong service program with a focus on creating a thoughtful, mental health-based approach to customer service. My efforts helped to improve NPS from 38 to 51.
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Opendoor
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United States
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Real Estate
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700 & Above Employee
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National Enablement Specialist, Real Estate Agent Trainer
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2018 - 2020
As National Corporate Trainer at Opendoor, I led the design and implementation of a 90-day organization-wide new hire onboarding program which contributed to an increase in key business initiatives, resulting in improved productivity and high-quality results across the organization
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Customer Experience Advocate
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2018 - 2019
As the Customer Experience Advocate at Opendoor, I formalized 20+ technical materials which led to a significant increase in the skill level of 30 individual contributors. This helped the company to achieve its goal of expanding operations by having well-trained employees
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City of Buckeye
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United States
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Government Administration
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100 - 200 Employee
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Administrative Assistant
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2016 - 2018
• Coordinated logistical support to a city of 75,000 residents. • Project Manager for citywide file digitization of over 600 employee confidential personnel files. • Executed routine administrative duties for the Human Resources department including account reconciliation. • Managed public-facing website content for the HR department providing updates for residents. • Coordinated secure processing with the US Department of State to issue applications for travel documents. • Coordinated logistical support to a city of 75,000 residents. • Project Manager for citywide file digitization of over 600 employee confidential personnel files. • Executed routine administrative duties for the Human Resources department including account reconciliation. • Managed public-facing website content for the HR department providing updates for residents. • Coordinated secure processing with the US Department of State to issue applications for travel documents.
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US Army
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United States
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Armed Forces
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700 & Above Employee
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92G - Food Service Specialist, Cultural Support Team Leader
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Jan 2009 - 2014
• Organized logistical support to a Brigade of 1,400 - 3,000 Soldiers in remote field operations. • Maintained ration supply chains in deployment field feeding operations in Afghanistan. • Managed food supply and equipment inventory valued at an average of $3.5 Million across multiple feeding sites. • Supported U.S. Army Special Operations Forces (ARSOF) senior officers in multiple forward operating bases. • Provided training in regional culture, engagement, communication, civil reconnaissance, and tactical information collection. Show less
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Education
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2016 - 2017
Ashford University
Organizational Management, BA, Human Resources Management/Personnel Administration, General -
2014 - 2016
Estrella Mountain Community College
Associate’s Degree, Non-Profit/Public/Organizational Management -
2014 - 2016
Estrella Mountain Community College
Certificate, Organizational Leadership
Community
