Libby Kelly
Chief People Officer at MOIRA- Claim this Profile
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Bio
Aniruddha Mukherjee
Working with Libby has been one of the best times in my long career and I still cherish every moment of that. She is an astute thinker, a kind and considerate personality with a perfect blend of technical and non-technical acumen, always ready to listen and able to mitigate any kind of risks and inadvertent situation and can always make her team feel confident in whatever they do. She always appreciated my work and its because of her constant inspiration, I have been able to go above and beyond my limitation at Qantas Loyalty to achieve newer heights for them in Reporting & Analytics. She has always been very thorough, collaborative, professional and kind to everyone around him. If opportunity comes, I will definitely like to work again with her and needless to say, I highly recommend her in any senior managerial position and can vouch for the fact that there can hardly be anyone better than her.
Aniruddha Mukherjee
Working with Libby has been one of the best times in my long career and I still cherish every moment of that. She is an astute thinker, a kind and considerate personality with a perfect blend of technical and non-technical acumen, always ready to listen and able to mitigate any kind of risks and inadvertent situation and can always make her team feel confident in whatever they do. She always appreciated my work and its because of her constant inspiration, I have been able to go above and beyond my limitation at Qantas Loyalty to achieve newer heights for them in Reporting & Analytics. She has always been very thorough, collaborative, professional and kind to everyone around him. If opportunity comes, I will definitely like to work again with her and needless to say, I highly recommend her in any senior managerial position and can vouch for the fact that there can hardly be anyone better than her.
Aniruddha Mukherjee
Working with Libby has been one of the best times in my long career and I still cherish every moment of that. She is an astute thinker, a kind and considerate personality with a perfect blend of technical and non-technical acumen, always ready to listen and able to mitigate any kind of risks and inadvertent situation and can always make her team feel confident in whatever they do. She always appreciated my work and its because of her constant inspiration, I have been able to go above and beyond my limitation at Qantas Loyalty to achieve newer heights for them in Reporting & Analytics. She has always been very thorough, collaborative, professional and kind to everyone around him. If opportunity comes, I will definitely like to work again with her and needless to say, I highly recommend her in any senior managerial position and can vouch for the fact that there can hardly be anyone better than her.
Aniruddha Mukherjee
Working with Libby has been one of the best times in my long career and I still cherish every moment of that. She is an astute thinker, a kind and considerate personality with a perfect blend of technical and non-technical acumen, always ready to listen and able to mitigate any kind of risks and inadvertent situation and can always make her team feel confident in whatever they do. She always appreciated my work and its because of her constant inspiration, I have been able to go above and beyond my limitation at Qantas Loyalty to achieve newer heights for them in Reporting & Analytics. She has always been very thorough, collaborative, professional and kind to everyone around him. If opportunity comes, I will definitely like to work again with her and needless to say, I highly recommend her in any senior managerial position and can vouch for the fact that there can hardly be anyone better than her.
Credentials
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Leading Strategy Execution through Culture - Online
UC Berkeley Executive EducationDec, 2020- Nov, 2024
Experience
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MOIRA
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Australia
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Individual and Family Services
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1 - 100 Employee
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Chief People Officer
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Aug 2019 - Present
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Group Manager - People, Learning & Culture
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Oct 2017 - Aug 2019
The role is responsible for the strategic and operational management of People and Culture, Quality and Learning and Brand Engagement for MOIRA. Reporting directly into the Chief Executive Officer, the role is a key member of the Senior Leadership team. In this role I also act as the Company Secretary for the MOIRA Board.
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Business Integration Manager
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Oct 2016 - Jun 2017
In this role I was responsible for integration between the business sites based in Australia and New Zealand, in the areas of Human Resources, Learning & Development and Technology.
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Corporate Services Manager
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Jun 2014 - Oct 2016
The role was responsible for the strategic and operational management of the business units under the banner of Corporate Services for Publicis Loyalty across Australia and New Zealand. This included Human Resources, Payroll, Learning Services and Communications.
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Publicis Worldwide Australia
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Australia
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Advertising Services
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1 - 100 Employee
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Learning Services Manager
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Oct 2010 - Jun 2014
The role of Learning Services Manager was responsible for the delivery of all business Learning programs, ensuring organisational development that contributed directly to improved performance across all roles and functions, as well as managing the Publicis Loyalty RTO to maintain adherence to stringent registration requirements. The role of Learning Services Manager was responsible for the delivery of all business Learning programs, ensuring organisational development that contributed directly to improved performance across all roles and functions, as well as managing the Publicis Loyalty RTO to maintain adherence to stringent registration requirements.
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Contact Center Manager - Bronze
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Jun 2004 - Oct 2010
The primary objective of this role was to lead a workforce of 100+ employees in the provision of high quality and productivity service levels to Bronze members of the Qantas Frequent Flyer program. This was the high volume arm of the business, and the focus of the role was to establish an energised and skilled workforce capable of delivering world class customer service. The primary objective of this role was to lead a workforce of 100+ employees in the provision of high quality and productivity service levels to Bronze members of the Qantas Frequent Flyer program. This was the high volume arm of the business, and the focus of the role was to establish an energised and skilled workforce capable of delivering world class customer service.
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Education
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2016 - 2017
Publicis Loyalty RTO
Diploma, Leadership and Management -
2011 - 2012
AOT
Certificate IV, Training and Assessment -
1996 - 1997
RMIT
Diploma of Professional Writing and Editing, Editing, Writing for Young Adults, Short Story, Desk Top Publishing -
1992 - 1994
University of Melbourne
Bachelor of Arts, English, History
Community
