Libby Carpenter

General Manager at Leapfrogg
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • General Manager
      • Nov 2017 - Present

    • Office and HR Manager
      • Jul 2013 - Nov 2017

      Leapfrogg work with ambitious, premium brands and retailers to increase customer acquisition, retention and loyalty by delivering game-changing customer experience solutions and intelligent digital marketing strategies.Blending transactional data with qualitative insight, we help our clients to define their customer strategy, set business goals and establish the channels, touch-points and incentives that really matter to their target audience. In turn, budget and resource can be dedicated to the most relevant and profitable customer experience and digital marketing initiatives.We then support our clients in the delivery of integrated digital campaigns covering content, search, online PR, social media and eCRM. These fold beautifully into the clients wider retail strategy to create the consistent, seamless and exceptional customer experiences that drive growth, profitability and competitive advantage in today’s complex, consumer-led world. As Office and HR Manager my role at Leapfrogg is to ensure the smooth running of the office environment and deal with all areas of HR including recruitment processes, performance management, well being of staff, reward systems and employee relations. I'm a supportive team member and I am always on hand to help in any area of the business and to encourage and motivate the people around me. I am sometimes the first person you meet when you visit the office, the curly red head with a big smile! Show less

    • Office Manager
      • Jan 2010 - Jul 2013

    • Office Administrator
      • Jul 2008 - Jan 2010

    • Advertising Services
    • General Manager
      • Jan 2017 - Present

Education

  • City College Brighton & Hove
    CIPD Diploma in HR, Human Resources
    2014 - 2015
  • University College Falmouth
    BA Hons, Fine Art
    2005 - 2008

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