Experience

Johnston Carmichael Chartered Accountants and Business Advisers

• United Kingdom
• Accounting
• 700 & Above Employee

• Business Advisory Assistant

  • Oct 2021 - Present



The Long Partnership

• United Kingdom
• Accounting
• 1 - 100 Employee

• Trainee Accountant

  • Nov 2020 - Oct 2021



Glenmoriston Townhouse Hotel & Contrast Brasseie

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Sales & Marketing Manager

  • Jan 2020 - Jul 2020



Loch Ness Country House Hotel

• Inverness, United Kingdom

• Wedding Coordinator

  • Jul 2016 - Jan 2020



Robert Gordon University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Events Management Student

  • Sep 2012 - May 2016

  BA (Hons) Events Management (confirmed to graduate with First Class Honours in July 2016)Key Modules: Main Event, Research Project, Human Resource Management, Event Operations, Marketing, Professional Communications Skills, Sponsorship & Fundraising, Management Accounting, Advertising Communications, PR.Completed 400+ hours of relevant work experience in order to support the degree. More information is available on request. • RGU Main Event Module – October 2015 – March 2016Head of Programming, Booking & Customer ExperienceCreated and implemented a highly successful event plan from start to finish in order to raise funds for local charity The Archie Foundation. The afternoon tea event, named ‘Dazzled to a Tea’ sold out within weeks and managed to raise over £6,000 for the worthy cause. Tasks included; creating the event programme, recruiting volunteers, liaising with and coordinating numerous stakeholders, dealing with finance, marketing the event & sourcing sponsorship. Show less

• Volunteer - Aberdeen Youth Games

  • Jan 2014 - May 2014

  Responsible for developing and implementing a ‘Baton Relay’ between 36 Aberdeen primary schools in the run up to the Aberdeen Youth Games, held at Aberdeen Sports Village for 1000 pupils. Required accurate planning and excellent organisational skills to ensure that the event was delivered safely as well as successfully.



Aberdeen International Youth Festival

• Aberdeen, United Kingdom

• Festival Administration Intern

  • Feb 2015 - Aug 2015

  I have recently completed an internship with AIYF as part of the Festival Administration Team. The main purpose of my role was to work with core staff to create a design, promotion and administration plan for the Summer Courses and support its implementation during the festival in July 2015. Part of my role was also as Festival Receptionist throughout the 3 weeks running up to and during the festival. As the first point of contact for many of the staff, participants and public I was able to vastly improve on my communication and organisational skills as well as keep up-to-date with all aspects of the festival. Key tasks & activities included: ▪ accurately recording and processing application forms, contact information, meal requirements and accommodation requirements for participants and staff. ▪ communicating with participants as well as parents/guardians and liaising with the course providers. ▪ preparing briefing notes for participant groups, updating Summer Course information sheets & briefing the chaperones on the training day. Show less



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Assistant/Barista - Café

  • Jan 2014 - Aug 2015

  Responsibilities: Interacting with customers of all ages, making coffees using a Barista machine and serving food. Ensuring that the café is clean and tidy at all times and dealing with any issues customers may have. Responsibilities: Interacting with customers of all ages, making coffees using a Barista machine and serving food. Ensuring that the café is clean and tidy at all times and dealing with any issues customers may have.



RGU

• Hannover, Germany

• Intercultural Management Course

  • Nov 2014 - Nov 2014

  In November 2014 I was lucky enough to be one of 10 students chosen to attend a week long course in Hannover, Germany based on academic merit. This was an intensive and challenging programme which allowed me to interact and form relationships with other students from many different countries such as Germany, The Netherlands, China and Finland. The aim of the course was to enable students to understand the dimensions of culture in both national and corporate settings, as well as apply knowledge about culture with mixed international teams under pressure. This course allowed me to put my communication skills to the test working in a group of mixed nationalities and also to push myself to work efficiently and effectively under high pressure time constraints. It was an extremely rewarding experience which enabled me to value, respect and adapt to any cultural differences or conflicts the group faced. Contents of the course included: ▪ Concepts of culture (Hofstede,Trompenaars) ▪ Aspects of intercultural team building ▪ Group development ▪ Personalities and Belbin`s team roles ▪ A 6 page scientific report and 20 minute role-play within a 24 hour deadline Grade Awarded: A Show less



RYDER CUP LIMITED 2014

• Gleneagles 2014

• Volunteer - Hospitality & Merchandise

  • Sep 2014 - Sep 2014

  Volunteered at the 2014 Ryder Cup in Gleneagles. This was a major sporting event and being an events management student it was a very beneficial experience which allowed me to see, and be a part of, the vast amount of work and organisation that goes into running such a large scale event. Volunteered at the 2014 Ryder Cup in Gleneagles. This was a major sporting event and being an events management student it was a very beneficial experience which allowed me to see, and be a part of, the vast amount of work and organisation that goes into running such a large scale event.



Aberdeen Jazz Festival

• Aberdeen, United Kingdom

• Volunteer

  • Mar 2013 - Mar 2014

  Volunteered to work at the festival in March 2013 and 2014. Duties included: working as front of house and box office for jazz nights at different venues across the city, welcoming guests and collecting and allocating tickets. I also acted as a runner at the Jazz on the Green event taking place in a number of different venues on the day. Most recently I was given more responsibility and allocated a venue to look after along with another volunteer. Main responsibilities included: liaising with the acts and guests, ensuring that all acts were well looked after, the schedule was running on time, and communicating with the public and members of the events team to ensure smooth running of the event within the venue. Show less



Next

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Advisor

  • Jun 2013 - Sep 2013

  Responsibilities: Ensuring that the shop floor is tidy and that stock is replenished. Providing great service to customers in all areas of the store, eg. Shop floor, fitting rooms, shoe department. Working on a till, handling money and encouraging customers to open accounts. Responsibilities: Ensuring that the shop floor is tidy and that stock is replenished. Providing great service to customers in all areas of the store, eg. Shop floor, fitting rooms, shoe department. Working on a till, handling money and encouraging customers to open accounts.



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Assistant

  • May 2010 - Dec 2012

  Responsibilities: Providing excellent customer service daily. Helping customers with any general problems, passing on customer complaints or messages to managers and dealing with sometimes difficult or unhappy customers. Responsibilities: Providing excellent customer service daily. Helping customers with any general problems, passing on customer complaints or messages to managers and dealing with sometimes difficult or unhappy customers.



Enterprising Youth Conference

• Beach Ballroom, Aberdeen

• Event Volunteer

  • Nov 2012 - Nov 2012

  Duties included working as a team to help set up in the morning, signing people into the conference and directing them to the correct places. Showing guest speakers to the green room and ensuring they were set up correctly for their presentations, and ensuring that all guests attending the conference were satisfied with the day. Duties included working as a team to help set up in the morning, signing people into the conference and directing them to the correct places. Showing guest speakers to the green room and ensuring they were set up correctly for their presentations, and ensuring that all guests attending the conference were satisfied with the day.



Action for Children

• United Kingdom
• Non-profit Organization Management
• 700 & Above Employee

• Volunteer - Event & Fundraising Assistant

  • Jan 2012 - Aug 2012

  I was assistant to the charity’s’ Events Manager, carrying out administration duties such as using databases to contact customers and sponsors, emailing local and national businesses requesting raffle donations, promoting upcoming fundraising events and thanking businesses and sponsors for donations. I was involved in a fundraising event called ‘Never Mind the Business’, where my role was to help with the general running of the night and to look after a number of tables and ensure that they were set up correctly and that each table was looked after well and satisfied with the event. Show less