Experience

Magnet Projects

• Construction
• 1 - 100 Employee

• • Oct 2021 - Present

• • Sep 2020 - Oct 2021

• • Aug 2020 - Sep 2020



Nobia

• Sweden
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• • Jan 2020 - Aug 2020

  A lead role to help support key areas of the business that needed growth and strengthening. Advising and delivering designs for selected clients to brief, spec and budget. Implementation of program structures, project management, site management, budget guidelines, brief specification and managing daily delivery and installation discrepancies. A hands on role which enhances the brand by allowing for a single point of contact and support to clients. Working alongside the client and development managers ensuring the delivery of the best available products for the project needs. A strong focus to excel on SLA targets and reducing daily discrepancies Show less

• • Sep 2017 - Dec 2019

  Part of a National Design Team working closely within the social housing sector. Executing and delivering designs to brief for clients ranging from Private Contractors/Builds, Housing Associations, Builders and Councils throughout the UK. Working alongside Builders, Contractors and Architects to create suitable living spaces that both suit target users alongside managing budget guidelines and client specification.



Marston's PLC

• United Kingdom
• Hospitality
• 700 & Above Employee

• Head Chef

  • May 2016 - Aug 2017

  Head Chef role at a respectable Country Inn pub. Helping to maintain, excel and deliver excellent food quality standards, meeting GP Targets, waste management control and promoting the use of fresh local ingredients. My role also entailed training of staff at lower levels throughout their further educational training at Stafford College. Head Chef role at a respectable Country Inn pub. Helping to maintain, excel and deliver excellent food quality standards, meeting GP Targets, waste management control and promoting the use of fresh local ingredients. My role also entailed training of staff at lower levels throughout their further educational training at Stafford College.



Home Retail Group PLC

• United Kingdom
• Retail
• 700 & Above Employee

• Inbound Realtime Analyst

  • Feb 2012 - May 2016

  Working closely with the inbound analysts managing all inbound work channels into the contact centre at Acton Gate, Stafford. Helping to manage a team of 50 advisers, working closely with contact centre management and Team Managers to ensure that business set SLA's were continually achieved in both hourly and daily windows. Continually achieved targets, ensuring that the direct complaints managers and advisory teams deliver an excellent and responsive service. The role extended to being directly involved in several key projects and their management and implementation. Show less