COO (Chief Operating Officer)

• Jun 2021 - Present

Managing Director

• May 2021 - Jun 2021

professional software outsourcing service

Group Manager

• Oct 2019 - May 2021

https://www.scrum.org/certificates/562392

Project Office Manager

• May 2019 - Oct 2019

• Project strategy, scope, resource, cost planning.• Project proposal / Sign-off contract/ kick-off project• Project preparation: Build framework, load project team, create work-breakdown structure, create implementation plan, product backlog, training.• Project Initiation: Start pilot project, finally production process, finally deliverable with customer, finally software requirement specification, product backlogs.• Implementation & tracking: Stage/ Monthly/ Weekly schedule detail tracking, BA Plan tracking, QA plan tracking, QC plan tracking, Dev plan tracking• Customer/ Internal report and meeting: Stage/ Monthly/ Weekly/ Daily• Responsible for the management throughout the project lifecycle.• Manage relationship and communicate with project stakeholders, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables. • Handle change request• Analyze risk, create contingency and mitigation plan and handle issue• Delivery management.

PMO

• May 2019 - Oct 2019

Software Project Manager

• Sep 2013 - Oct 2019

41th floor, Keangnam Hanoi Landmark Tower, Pham Hung Boulevard, Từ Liêm District, Hanoi, Vietnam

Senior Technical Sales Consultant

• Sep 2017 - Apr 2018

Main Project Features:Objective:• Develop Human Capital Management for Government and Large/medium - sized enterprises.Characteristic:• Recruitment System• Human Resource Management System• Pay Roll System• Self Service System• Workforce Management and Succession PlanningActivities performed:• Coordinate with Sales, Business Development and Account Manager to overall sales cycles.• Prepare sales presentations with service offerings, case studies and proof points.• Contact with customer, prospects and consultant to collect software requirements.• Create solutions to address client needs.• Develop proposals and pricing models for innovative solutions.• Collaborate with internal subject matter experts and technical architects to devise client solutions.• Collaborate with Software Product Owner to estimate project scope and plan.• Determine problem domain and record in design solution documents.• Determine technical risk and issues and suggest mitigation options.• Delivery management.

Senior Software Project Manager / Scrum master

• Jul 2018 - May 2019

+ Coordinate all aspects of a project throughout software development process utilizing the Rational Unified Process methodology and project management software tools+ Set technical deliverable expectations to assist various scrum teams to define technical scope of work, goals and deliverables.+ Liaise with scrum teams to resolve technical issues during project lifecycle. Deep dive and carry out technical discussions with local, regional and global IT teams to come up with workable solution to move forward+ Jira/Confluence/IT Service skills for tracking Project timeline and infrastructure issues.+ Communicate project status and issues to customer and to management+ Ensure the completeness of all project documentation+ Help gather and generate requirements documentation+ Write design/ implement documentation+ Participate in design/code reviews+ Approve appropriate software purchases and other project items+ Adhere to strict delivery schedules+ Be involved in an interview process when necessary+ Directly report to Director and/or on-shore/client when requesting+ Utilizing Agile, DevOps, repeatable technical playbooks and collaborative IT process automation practices.+ Web-sphere application Architect Design/Dev/Deploy/Administration (IBM - Business Automation Workflow - BPM/ ECM/ ODM/ DCM)

Product Owner

• Nov 2016 - May 2018

• Software architecture / Technology Leader for commercial product version 2.0.• Coordinating with HR-ERP business consultant by HAY GROUP (Global Management Consulting firm) to build product business design.• Manage project team: Design - Code - Test follow to Agile Methodology.• Coordinating with 3 software outsourcing partners .• Deploy and porting software 1.0 to version 2.0 for Viettel Group.• Deploy and migrate data, system integrate for VietNam Government.• Maintain, optimize product performance.

Product Owner (Inventor)

• Jun 2014 - Nov 2016

Single Sign-On (SSO) - Identify and access management systemObjective:• Develop Single Sign-On System for 300 sub-systems in Viettel (BSS/OSS/ERP/VHR/EMAIL/VOFFICE…v…v...) with 600.000 users.Characteristic:• All Viettel system will login and authenticate by 1 account.• Reducing password fatigue from different user name and password combinations.• Reducing time spent re-entering passwords for the same identity.Activities performed:• Develop from new idea to product.• Study technologies, structure from other Single Sign-On system: Google, Facebook, Microsoft account.• Manage project team: Design - Code - Test follow to Agile Methodology.• Deploy and integrates software with other systems in multiple platform.• Maintain, optimize product performance.

Deployment Manager

• Jun 2015 - Oct 2015

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Deployment Project Manager

• Jun 2014 - Jun 2014

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Software Consultant

• Dec 2013 - Dec 2013

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Software Developer

• Jan 2009 - Jan 2011

Jan/2011– Oct/2011• Role: Developer, FSOFT, Panasonic-R&D.• Project: CTS-CDD.Project Description:• Characteristic: Develop automation test script for System testing for android system, following to google certificate.--------------------------------------------------------------------------------------------------------------April 2010 – December 2010• Developer, Hyundai Thanh Cong• Project: ERP System for Hyundai Thanh Cong.Project Description: • Characteristic: Build an Enterprise Application that allows managing all operating of Company include: sale, service, inventory, purchase.--------------------------------------------------------------------------------------------------------------Oct/2009 – March/2010• Role: Developer, FSOFT• Project: HCVS.Project Description:• Characteristic: Develop new hiring car store management system in web development.--------------------------------------------------------------------------------------------------------------Feb/2009– Sep/2009• Role: Developer, FSOFT• Project: MyGSeT-MIDA-BLESS.Project Description:• Characteristic: Develop Oracle portal website for Malaysian Goverment.