Experience

ParentPay

• United Kingdom
• Software Development
• 100 - 200 Employee

• Web Marketing Manager

  • Nov 2022 - Present

• Senior Marketing Executive

  • Apr 2021 - Present


No5 Barristers'​ Chambers
• United Kingdom
• Legal Services
• 100 - 200 Employee
• Digital Marketing Coordinator

  • Jul 2020 - Mar 2021


AFH Wealth Management

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Digital Marketing Executive

  • Sep 2018 - Jul 2020

  At it's core, my role is managing the day-to-day content management and dev work to the company's website. I work closely with the marketing team to understand their requirements for campaigns and web changes before briefing 2-week sprints to our internal SiteCore developer. I see each sprint through from initial concept and briefing all the way to QA and depolyment - sometimes assisting with some front end stylings (HTML and CSS). But that's just one area of my expertise. Included in my day-to-day tasks are: - Working on SiteCore CMS, I build new page templates and test them across all platforms and redesign based on steer from the campaign team's data. - As a digital specialist, I assist with various projects across the company usually as a go-to for information/advice. Usually involved in working with digital and creative agencies using various bug-raising software. - Building email campaigns using platforms such as MailChimp and automated emailing via SiteCore itself. - QA testing across multiple platforms for the company's websites and apps. Bug-raising. - Graphics manipulation and creation of templates for social media and site-use. - Working with Google Tag Manager and Google Analytics to keep track of specific goals/KPIs - Training staff on HTML and CMS usage. Includes Wordpress, Umbraco and SiteCore. Show less



West Midlands Growth Company

• United Kingdom
• Government Relations
• 1 - 100 Employee

• Marketing Executive, Business Birmingham

  • Nov 2016 - Sep 2018

  The Business Birmingham team is the city's inward investment programme helping introduce investors and companies to the region and assist in their landing into the area. My role within the team is to help run the marketing and digital aspects of the company across all platforms. From managing the social media and comms of the team to setting up film shoots for sector-specific campaigns, I am involved in all aspects of promoting Birmingham on a B2B basis. My daily routine involves: - Managing external agencies and studios with photo shoots, setting up filming for campaigns, the creation of websites and campaign creative. This also includes managing expectations for internal stakeholders. - Daily management of the inward investment content websites and apps via various CMS including Wordpress. - Planning and scheduling social media for Business Birmingham with partners and stakeholders in mind - Creation of various collateral for the team using my skills with graphic design software. This includes print adverts, animated gifs for social media, video editing, brochure design, branded presentation decks, infographics, flyers and numerous other media. Most are designed within short deadlines. - Reporting on campaigns via spreadsheets, presentations and visual elements such as infographics. Alongside my role, I also double as the internal graphics for the company which involves me creating adverts, film and other media for the other teams throughout the office. Show less



Marketing Birmingham

• Advertising Services
• 1 - 100 Employee

• Project Executive, Relocation Services

  • Aug 2015 - Nov 2016

  The relocations team's role within Marketing Birmingham is to introduce staff of relocating companies to the Greater Birmingham region and sell the city as an excellent location to live for their career, lifestyle and families. One of the key elements of the role was to plan, create and deliver bespoke familiarisation events for staff, both national and international, across various vocations. Events had a range of clientele ranging from top ranking staff on an exclusive tour to weekenders where staff would bring their families along for a weekend full of fun events.Alongside these events, my day to day role involved:- managing stakeholders and inclusion of partners in all activities were possible- creation of event collatoral in-house (city maps, area guide brochures, information pamphlets, etc)- daily running of the relocation website creating new content, setting up logins for clients and updating the CMS- leading city tours to staff introducing them to key areas and lifestyle aspects- continued management of the Birmingham Science City websiteAlongside my main role, the company made the most of my experience with graphic design and Adobe Creative Suite and involved me in various design aspects of MIPIM 2016 and other in-house advertisement projects. Show less

• Marketing Assistant, Temp Contract

  • May 2015 - Aug 2015

  My core role as a Marketing Assistant was to help promote the first Venturefest event for the West Midlands Venturefest WM and manage the Birmingham Science City website. During my contract I also assisted in several other projects including:- managing marketing surveys for Birmingham - social media for the official tourism board of Birmingham and authoring content (Twitter, Facebook,) - use of CMS and training- reporting on each project through spreadsheets, visual elements and presentations- Updating several websites through multiple CMS formats, including Wordpress, on a daily basis.- Writing copy for various websites including planning itineraries for tourists/visitors.- Researching forthcoming events and writing promotional copy for social media feeds. (e.g. Twitter, Linkedin, Facebook, etc)- Updating documents and spreadsheets with relevant information for upcoming events. - Creating representations of data for client meetings (heat maps, graphs, etc).- Managing invoices to clients/sponsors with the help of the finance team.- Publishing press releases and events to various websites.- Answering incoming queries to various events run by the agency. Show less


Harper Chalice Group Limited
• Marketing Assistant

  • Feb 2015 - Mar 2015


Cogent Elliott

• United Kingdom

• Marketing Services Executive

  • Jun 2014 - Feb 2015

  - Working with a large UK-based automotive client to launch 23 international websites. - Daily updates to the website content across all markets using CMS (Tridion.) - Frequent contact with clients through emails and face-to-face throughout the site builds. - Creating designs for new web content concepts. - Using Adobe Creative Suite to edit and crop assets for web pages and components. - Collaborating with internal teams (brochure teams, etc.) to ensure all information and media are appropriate for each website. - Proofreading and editing copy and links across several languages and ensuring translations are implemented across all pages. - Raising bugs and errors to the technical team. Show less



Game Retail Ltd.

• Sales Assistant

  • Sep 2013 - Jun 2014

  - Adapting knowledge of the gaming industry into a sales pitch to a variety of customers. - Upselling and increasing the volume of sales depending on the customers needs. - Informing, advising and entertaining customers rather than purely selling them products. - Adapting knowledge of the gaming industry into a sales pitch to a variety of customers. - Upselling and increasing the volume of sales depending on the customers needs. - Informing, advising and entertaining customers rather than purely selling them products.



Butlers Hotel Cheltenham

• Waiter, Front of House

  • Apr 2010 - Jun 2012

  - Greeting and serving guests making sure to create solid, lasting relationships. - Recommending and introducing guests to activities and day trips according to their tastes. - Light administrative tasks including managing incoming phonecalls and bookings. - Greeting and serving guests making sure to create solid, lasting relationships. - Recommending and introducing guests to activities and day trips according to their tastes. - Light administrative tasks including managing incoming phonecalls and bookings.



Clinton Cards

• United Kingdom
• 1 - 100 Employee

• Sales Assistant

  • Sep 2006 - Sep 2009

  - Interacting with customers, listening to their needs and directing them to products matching the needs. - Making sales where possible including add-on sales and additional products. - Maintaining a high level of customer service to ensure a pleasant and satisfactory experience for the customer. - Interacting with customers, listening to their needs and directing them to products matching the needs. - Making sales where possible including add-on sales and additional products. - Maintaining a high level of customer service to ensure a pleasant and satisfactory experience for the customer.