Experience

Tripp Ltd

• Retail
• 1 - 100 Employee

• Supervisor

  • Jun 2017 - Present

  Running and maintaining a successful luggage concession, covering for a year’s maternity leave first, while establishing my own methods of task handling and establishing new relationships with not only Tripp staff but also Debenhams staff. Success with the first concession lead to being given my own permanently which has developed into its most successful period.Continuing the established customer base already built while helping to improve and continue that growth through targets and my developed merchandising skills from previous roles.Maintaining the high standards expected and set previously, adapting my own skills while also establishing my own way of task handling has led to a successful year for the concession and furthered my own development.

• Supervisor

  • Jul 2016 - Jun 2017



Bags ETC LTD

• United Kingdom
• 1 - 100 Employee

• Supervisor

  • Oct 2015 - Jun 2016

  Running a brand new concession specialising in luggage and travel accessories from beginning, not only as part of a team but by myself, while also maintaining the high standards expected not only from my company but from myself.As manager helping to establish a new customer base and develop our brand within a new environment, achieving sales based targets and constantly merchandising to maintain a fresh and appealing look to the concession.Maintaining such a high standard has led to this concession becoming the best performing within the company with highest sale records, a good level of profit and has been singled out for its performance.



Shoezone Retail Limited

• United Kingdom
• Retail
• 300 - 400 Employee

• Store Manager

  • Jan 2015 - Sep 2015

  Learning to deal with customers in a busy and fast paced work place, dealing with all enquiries and making sure the customer is satisfied, dealing with large scale deliveries of stock including handling, processing and putting away, dealing with stock replenishment and maintaining the stock both on the shop floor and in the stock room, maintaining the cleanliness of the shop area and learning all the fundamentals of working in a retail environment in both a team or as an individual.As a supervisor dealing with staff on a personal basis and representing them to my manager, being responsible for daily operations of the store.As a manager being completely responsible for the day to day operations of my store, being responsible for a team of eight and meeting the targets and expectations of the company and my area manager, dealing with any customers enquires and complaints and hiring and discipline staff.

• Supervisor

  • Mar 2014 - Jan 2015

• Sales Assistant

  • May 2012 - Mar 2014

• Volunteer

  • Apr 2012 - May 2012



Tech MD

• Administrative Assistant

  • Feb 2011 - Apr 2012

  Feb – Sept: (Online Technical Support) Responsible for recording and responding to all online enquiries, dealing with emails and calls to the site and making all booking and time scheduling of engineer’s diary management. Also responsible for invoicing and account management.Sept – April: (Office Based) Working within a shop/office environment carrying out the above responsibilities and also dealing with face to face customer enquiries and requests. All processing of stock control and management.