Liam Sheppard
Business Support Officer at Newbury BID- Claim this Profile
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English Native or bilingual proficiency
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French Limited working proficiency
Topline Score
Bio
Gilda Sofia Carloni
I have gotten to know Liam through my time at the University of Derby where we were both students. However, I've had also the pleasure to work with him for the INC project, where he demonstrated social media skills and structure in achieving final objectives. He became immediately involved in the overall project and development of the social media campaign for the event. Liam has shown the kind of initiative that is necessary to be successful in our industry. He is a conscientious worker, always kind to everyone and has an excellent work ethic. Therefore, with his relentless motivation and his knowledge in the Tourism industry, I believe he would be a great fit for any organization he would like to apply in the future. Wish him all the best for his future career.
Gilda Sofia Carloni
I have gotten to know Liam through my time at the University of Derby where we were both students. However, I've had also the pleasure to work with him for the INC project, where he demonstrated social media skills and structure in achieving final objectives. He became immediately involved in the overall project and development of the social media campaign for the event. Liam has shown the kind of initiative that is necessary to be successful in our industry. He is a conscientious worker, always kind to everyone and has an excellent work ethic. Therefore, with his relentless motivation and his knowledge in the Tourism industry, I believe he would be a great fit for any organization he would like to apply in the future. Wish him all the best for his future career.
Gilda Sofia Carloni
I have gotten to know Liam through my time at the University of Derby where we were both students. However, I've had also the pleasure to work with him for the INC project, where he demonstrated social media skills and structure in achieving final objectives. He became immediately involved in the overall project and development of the social media campaign for the event. Liam has shown the kind of initiative that is necessary to be successful in our industry. He is a conscientious worker, always kind to everyone and has an excellent work ethic. Therefore, with his relentless motivation and his knowledge in the Tourism industry, I believe he would be a great fit for any organization he would like to apply in the future. Wish him all the best for his future career.
Gilda Sofia Carloni
I have gotten to know Liam through my time at the University of Derby where we were both students. However, I've had also the pleasure to work with him for the INC project, where he demonstrated social media skills and structure in achieving final objectives. He became immediately involved in the overall project and development of the social media campaign for the event. Liam has shown the kind of initiative that is necessary to be successful in our industry. He is a conscientious worker, always kind to everyone and has an excellent work ethic. Therefore, with his relentless motivation and his knowledge in the Tourism industry, I believe he would be a great fit for any organization he would like to apply in the future. Wish him all the best for his future career.
Credentials
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First Aid
British Red CrossNov, 2019- Sep, 2024
Experience
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Newbury BID
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Business Support Officer
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Feb 2023 - Present
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Fidelity Energy Ltd
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United Kingdom
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Utilities
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1 - 100 Employee
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Internal Account Manager
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Sep 2022 - Nov 2022
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Adobe
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Digital Transformation Consultant
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May 2022 - Jun 2022
Enabling organisations to create seamless digital experiences and processes within document management and electronic signatures. Enabling organisations to create seamless digital experiences and processes within document management and electronic signatures.
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Clarify
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Consumer Services
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Sales Development Manager
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May 2022 - Jun 2022
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John Lewis & Partners
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United Kingdom
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Retail
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700 & Above Employee
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Sales Partner
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Sep 2019 - Sep 2020
• Provided an exceptional personalised customer service experience. • Had a strong product and service knowledge to give customers a variety of options to pick from. • Clear communication with the team to ensure the smooth running of daily tasks. • Ensured customer satisfaction was met by offering advice, demonstration and recommendations. • Carried out stock takes to verify the quantity and quality of store items. • Dealt effectively with complaints and refunds, ensuring the correct process was followed. Show less
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University of Derby
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United Kingdom
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Higher Education
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700 & Above Employee
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Event Organiser / Social Media Marketing
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Oct 2017 - Jul 2018
I was one of the organising committee members for the first THE INC Conference. THE INC (Tourism, Hospitality & Events International Conference) was co-organised by the University of Derby and the University of Sunderland alongside the Centre for Research in Tourism Excellence (CERTE). I was in charge of creating and distributing social media content across Facebook, Twitter and Instagram to attract academics to The INC 2018.
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Study Skills Advisor
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Jan 2018 - May 2018
Aided undergraduate students to improve their critical writing skills.• Worked on a one-to-one basis.• Developed key writing skills for students needed at an undergraduate level.
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Outreach Mentor
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Oct 2015 - Jul 2017
Presented higher education options to prospective parents. Assured in delivering university experiences to prospective students. Presented higher education options to prospective parents. Assured in delivering university experiences to prospective students.
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McParland Pharmacy
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United States
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Cosmetics
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Junior Counter Assistant
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Sep 2012 - Mar 2015
• Forward-facing customer service role, dealing sensitively to customer requests. • Performed administrative duties including answering phones, receiving and inputting prescription orders, operating cash registers and re-ordering stock. • Forward-facing customer service role, dealing sensitively to customer requests. • Performed administrative duties including answering phones, receiving and inputting prescription orders, operating cash registers and re-ordering stock.
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Education
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2021 - 2022
University of Derby
Master's degree, MSc Tourism Management -
2015 - 2018
University of Derby
(BA) (Hons) International Tourism Management, First Class Honours -
2012 - 2015
Park House School
A-Levels
Community
