Client Success Manager Team Lead

• Aug 2023 - Present

Client Success Manager

• Mar 2021 - Aug 2023

TecEx is the industry leader in DDP shipping requests for multinational end users looking to procure on a central PO and deploy tech hardware globally into their data centers or offices worldwide.My experience in this position can be summarised to include the following:• Structuring cross-border deals for the deployment of high-value technology infrastructure into more than 200 territories across the globe.• Growing client accounts from nothing into multimillion-dollar revenue streams. • Setting up bespoke import processes for cross-border sale transactions requiring flow of funds out of country.• Conducting regulatory pre-compliance projects for the successful import of various hardware products including servers, switches, routers, cables, power supplies, etc.• Driving sales of import and export solutions to existing clients.• Quoting clients on planned technology deployments and roll-outs.• Assisting clients with service-related queries on live shipments.• Negotiating various client agreements, NDAs, service agreements, and import/export compliance agreements. Show less

Associate (Technology, Media & Telecommunications)

• Jan 2020 - Feb 2021

*Drafting opinions and policies on cloud computing strategies for private and commercial banks in South Africa;*Conducting data protection compliance programmes (POPIA + GDPR) for large corporate clients in the private and public sectors;*Drafting and negotiating various technology service agreements;*Conducting due diligence projects and drafting due diligence reports from a technology and data protection perspective;*Drafting legal opinions on various technology-related issues such as: (i) Wi-Fi tracking and geo-fencing techniques; (ii) data anonymisation and analytics practices; and (iii) the data protection implications of collecting and sharing COVID-19-related health data with entities in the public and private sector;*Drafting and reviewing website terms and conditions and online privacy policies;*Drafting general commercial contracts such as NDAs, assignment agreements, MOUs, addenda and recordal agreements. Show less

Candidate Attorney

• Jan 2018 - Jan 2020

Completed my Articles of Clerkship with rotations in the following departments:(1) Technology, Media & Telecommunications (12 months): *See experience under Associate position above.(2) Finance & Banking (6 months):*Drafting and negotiating various project financing and debt financing agreements;*Drafting and negotiating inter-company loan agreements;*Drafting and negotiating board resolutions, shareholder resolutions and formalities certificates as conditions precedent to the advancement of funds under facility agreements;*Conducting due diligence projects and drafting due diligence reports from a financing and regulatory perspective;*Drafting capacity and authority opinions and enforceability opinions in respect of financing arrangements;*Negotiating and drafting term sheets in respect of financing arrangements; and*Preparing fee estimates and proposals.(3) Employment (6 months):*Civil practice and procedure in respect of action and motion proceedings in the Labour Court of South Africa;*Procedure in respect of urgent motion proceedings to interdict unlawful strikes;*Conducting research and drafting advisory opinions to clients in relation to employment law jurisprudence on unfair labour practices, collective bargaining structures and industrial action in terms of the provisions of the Labour Relations Act;*Reviewing transcripts, compiling bundles and drafting review application pleadings;*Attending arbitrations in the CCMA; and*Attending opposed motion proceedings in the Labour Court of South Africa. Show less

Tutor - Legal Skills

• Jan 2016 - Dec 2016

Tutored first year law students on legal writing and research skills.

Tutor - Introduction to Legal Studies

• Jan 2015 - Dec 2015

Tutored first year law students on the introductory aspects of the South African legal system.