Liam Phillips
Administration Assistant at City Distribution Ltd- Claim this Profile
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Bio
Credentials
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MTA: Security Fundamentals
MicrosoftJul, 2016- Oct, 2024 -
MTA: Windows Server Administration Fundamentals
MicrosoftMay, 2016- Oct, 2024 -
MTA: Networking Fundamentals
MicrosoftFeb, 2016- Oct, 2024
Experience
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City Distribution Ltd
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United Kingdom
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Wholesale
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1 - 100 Employee
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Administration Assistant
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Jul 2022 - Present
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Customer Service Assistant
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Nov 2021 - Jul 2022
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WHSmith
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United Kingdom
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Retail
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700 & Above Employee
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Store Manager
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Nov 2020 - Nov 2021
In charge of the general running of the store. Creating rotas and training staff. Staying on top of promotions and store changes as well as managing KPI targets, the daily banking and reports. In charge of the general running of the store. Creating rotas and training staff. Staying on top of promotions and store changes as well as managing KPI targets, the daily banking and reports.
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Post Office Ltd
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United Kingdom
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Retail
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700 & Above Employee
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Post Office Duty Manager
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Jan 2019 - Nov 2020
Within this role I had to learn a lot in a short space of time and in a short space of time gathered the knowledge to be promoted to Duty Manager. This came with the responsibility of keeping the place running when the manager was away, running the business banking section and being available to answer questions other new members may not know the answer to. Within this role I had to learn a lot in a short space of time and in a short space of time gathered the knowledge to be promoted to Duty Manager. This came with the responsibility of keeping the place running when the manager was away, running the business banking section and being available to answer questions other new members may not know the answer to.
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Sales Assistant
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Sep 2017 - Jan 2019
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Service Desk Apprentice
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Jun 2015 - Jun 2017
My responsibilities include answering the phone to help customers with issues, solving the issues using my own test system, logging calls, and internally helping my colleagues when they themselves are struggling with issues. My responsibilities include answering the phone to help customers with issues, solving the issues using my own test system, logging calls, and internally helping my colleagues when they themselves are struggling with issues.
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Sales Assistant
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Jun 2012 - Jun 2015
My responsibilities included working on the tills, stacking shelves, taking part In the yearly audit, managing the weekly Sunday magazine count, opening and closing the shop at least once a week, taking responsibility when a customer was not satisfied with an answer that one of my colleagues gave and helping with shop rearrangements when the manager requested. My responsibilities included working on the tills, stacking shelves, taking part In the yearly audit, managing the weekly Sunday magazine count, opening and closing the shop at least once a week, taking responsibility when a customer was not satisfied with an answer that one of my colleagues gave and helping with shop rearrangements when the manager requested.
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Education
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Priestley College
Advanced Diploma, Applied Sciences -
Lymm High School
GCSE, Grade c or above.