Experience

WAW Credit Union
• Customer Service Representative

  • Jan 2019 - Present

ME Bank
• Australia
• Banking
• 700 & Above Employee
• Home Loans Originations

  • Nov 2016 - Dec 2019

National Australia Bank
• United Kingdom
• Banking
• 1 - 100 Employee
• Credit Assessor

  • May 2016 - Oct 2016


Bank of Queensland

• Australia
• Financial Services
• 700 & Above Employee

• Settlement Officer

  • Mar 2013 - Aug 2015

  Processing security release requests. Executing settlements Pre and Post Settlement actions. Processing security release requests. Executing settlements Pre and Post Settlement actions.



ANZ

• Australia
• Banking
• 700 & Above Employee

• Mortgage Loan Officer

  • Oct 2010 - Sep 2013

  Conduct lending interviews with new mortgage customers for property purchases and re-finances. Explore client's needs and present the most appropriate solution. Assemble compliant mortgage files adhering to ANZ guidelines. Cross sell associated banking products. Liaise closely with solicitors and conveyances to ensure a smooth settlement process for the customer. Uphold obligations regarding protection of information about ANZ, their customers and affairs. Ensure sales, referrals and quality targets are achieved. Show less



Australia and New Zealand Banking Group Ltd

• Personal Banker

  • Jan 2008 - Jan 2010

  Deepen customer relationships by exploring needs and recommending financial solutions. Swiftly and effectively resolve customer enquiries in order to create a positive experience for the customer. Develop strong relationships with clients to drive repeat business and advocacy. Contribute to branch performance to deliver growth that meets branch and company objectives. Maintain an in-depth and up to date knowledge of bank products and services to effectively identify and meet customer needs. Show less